What are the responsibilities and job description for the Production Support Analyst position at Orion Inc.?
· Experience in analyzing, debugging, and fixing application issues under pre-defined service-level agreements.
· Ability to work under pressure; strong organizational skills; good judgment and decision making.
· Ability to communicate in a clear, positive, service-minded manner with a variety of colleagues.
· Experience using support ticketing systems is desirable.
· Ability to establish positive, effective working relationships at all levels.
· Self-starter takes ownership and accountability for assigned work.
· Candidate should be articulate, outgoing, and have a dedication to documentation and detail.
· Able to work during our Production environment maintenance hours outside of normal business hours.
Job Type: Full-time
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Production Support: 5 years (Preferred)
- SQL Server development: 5 years (Preferred)
- Troubleshooting: 5 years (Preferred)
Work Remotely:
- Temporarily due to COVID-19
