Patient Care Consultant

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Be a shaping force in our startup.

• We are a small startup with big goals and a thirst for meaningful impact. We are looking for a driven leader whose role is to guide patients through their treatment journey while also leading office operations as our small team continues to grow.
• You'll have the opportunity to shape the fabric of our practice as we become established within the community.

Be a part of something different.

• Collaboration. We value the input of everyone on the team in the name of constant improvement. Make your voice heard.
• Servant leadership. A good leader is a good follower. Each member of the team is a careful steward of their responsibilities and helps hold each other accountable and succeed.
• Privately owned practice. Businesses must be profitable to survive—but when profits come before people, that's where we draw the line. We believe in putting profits to good use by reinvesting in our team, our patients, and our practice.
• Positive environment. We prioritize fostering a place where you can grow as a person and evolve your sense of purpose. We spend a large portion of our lives at work, might as well make it somewhere that has a positive impact on you and allows you to make a positive impact.

The Type of Person Who Thrives Here

• People first attitude
• Lead by example
• Detail-oriented and dependable
• Not afraid of compassionate clarity and holding themselves/others accountable
• Curious, coachable, and excited to grow

Job Description

Patient Management

• Consultation Champion: Help patients make an informed decision, build rapport, understanding their goals/concerns, clearly explain treatment pathways, expectations, and financing options
• Track and follow up on current and prospective patients to support case acceptance

Office Management

• Collaborate regularly with doctor to develop, implement, and maintain office goals/policies
• Interview, conduct performance reviews, and address staff issues/conflicts
• Coordinates daily huddle and team meetings
• Ensures staffing is appropriate for day to day operations
• Ensures regulatory compliance with HIPAA, OSHA, labor laws, and other federal, state, and local regulations.

Salary: $65-75K/year performance-based bonus incentives

Employment Type: Full Time, 40 hours/week

Hours: Normal clinic hours M - Th (8am-5pm). Fridays open by appt

Education/Experience/Skills

• Knowledge of business and accounting processes usually obtained from an Associates or Bachelor's degree in Business Administration, Accounting, or Health Care Administration. Experience may substitute for education.
• At least 2 years in a supervisory or management position
• Foundation in billing and insurance
• Previous sales experience a plus
• Strong hospitality skills
• Proficiency in technology (e.g. Google Workspace, Canva, OpenDental, etc)

What We Offer

• Competitive pay that grows as you grow
• Paid time off, holidays, and sick time
• Professional growth opportunities
• Team building events

What We're Working Towards

• Retirement Benefits
• Insurance Options

How to Apply

Send your resume, certifications, and answers to the following questions to

• Share something that's on your bucket list
• What's a piece of advice you live by?
• How do you like to recharge after a hard week?
• Share a fun fact about yourself

Job Type: Full-time

Pay: $65, $75,000.00 per year

Benefits:

• Employee discount
• On-the-job training
• Opportunities for advancement
• Paid time off
• Professional development assistance
• Uniform allowance

Work Location: In person

Salary : $65,000 - $75,000