Academic Success Center Student Strategist

Application Deadline: When applying, please keep in mind this posting will close at 11:59 pm the night before the posted "end date". Applications MUST be submitted prior to this deadline.

Current Employees: Do not apply via the OSU Career site. Instead, please login to your regular Workday account and visit the Jobs Hub to apply.

When applying you will be required to attach the following electronic documents:

• A Resume

For additional information please contact: Anna Bentley at Anna.bentley@oregonstate.edu

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.

OSU will conduct a review of the National Sex Offender Public website prior to hire.

Note:All job offers are contingent upon Human Resources final approval

This recruitment will be used to fill 1 part-time (a maximum of 24 hours per week) Student Strategist position for the Academic Success Center at Oregon State University (OSU).

When it comes to learning and academic success in college, there's no one-size-fits-all strategy. Everyone has unique strengths, talents, and needs. At the Academic Success Center, we believe in each student's ability to set goals and decide their best path towards achieving those goals. The ASC includes many services, including drop-in Strategist support, Academic Coaching, Supplemental Instruction (group study tables), workshops, ALS 116: Academic Success (2-credit course), and our online Learning Corner.

Strategists are student employees who support OSU students' academics by...

• answering questions

• sharing learning strategies and tools

• connecting students to relevant campus resources

• helping students communicate with faculty and fellow students

• and more!

Strategists have in-person conversations with visitors, chat with folks via live chat on our website, and answer phone calls and emails. Each Strategist works in the Academic Success Center drop-in space on the 3rd floor of the Valley Library for approximately 6-12 hours per week depending on their schedule and desired work hours.

Support and Compensation: Strategists' wages start at $15.55 per hour, and they receive annual pay increases. Strategists receive paid training before starting the role, attend paid weekly staff meetings, and engage in routine reflection and feedback to further develop transferrable skills throughout their employment.

Position Duties:

• Consult with visitors to understand their unique needs, offer personalized referrals, and help them plan their next steps. (40%)
• Prioritize, track, and complete administrative tasks and projects. (20%)
• Design, plan, and facilitate ASC outreach and education events in collaboration with colleagues. (20%)
• Actively engage in ongoing professional development and learning activities, including attending weekly staff meetings. (20%)
  

Transferable Skill Development

OSU is committed to ensuring students are prepared for success after graduation through intentional skill development as student employees. The competencies students develop while working at OSU are defined by the National Association of Colleges and Employers (NACE) as the essential skills employers seek in their hires. In this position, students learn and build vital career-readiness skills in the primary areas below:

• Communication, Critical Thinking, Teamwork, Career & Self Development

Full Employment Eligibility Requirements can be found here: https://hr.oregonstate.edu/student-employment-manual/500-employment-eligibility-requirements

• Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study
• Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment
• Must meet the applicable minimal enrollment standard
  • High School student: Regularly enrolled in a high school or participating in a home-schooling program
  • Undergraduate and post-baccalaureate student: 6 credit hours per term
  • Undergraduate international student: 12 credit hours per term*
  • Graduate student officially admitted to Graduate School: 5 credit hours per term
  • Graduate international student officially admitted to Graduate School: 9 credit hours per term*

*International students may be allowed to carry fewer hours than specified above and still be considered "full-time" by the United States Citizenship and Immigration Services (USCIS). A reduced course load is approved by theOffice of International Services(OIS), and must be provided to the Student Employment Center.

Required:

• Exceptional customer service skills, including the ability to create an environment where visitors feel welcomed and validated

• Comfort talking on the phone and reaching out to campus partners on behalf of visitors

• Effective verbal and written communication skills, including the ability to listen attentively and ask thoughtful questions

• Ability to engage in creative problem-solving when there is not a clear solution

• Ability to confidently navigate unfamiliar technology, including supporting students with basic tech questions

• Demonstrated ability to take initiative, work independently, and follow through reliably

• Demonstrated curiosity and eagerness to learn new things
  

Preferred:

• Cumulative GPA of 3.0 or higher
• Passion for supporting students in their academics

• Available to work throughout the 2027-2028 academic year

• Eligible for federal work-study

Salary : $16