DUTIES AND RESPONSIBILITIES

The responsibilities of the Transaction Services Administrator include, but are not limited to, the following:

·       Engaged Teams – Partnering and communicating with certification staff as appropriate to verify compliance with program and OTCO records; accuracy of data entry and maintaining accurate records to ensure compliance with OTCO policy and applicable regulations; working within multiple systems to issue and record transaction certification documentation; ensuring appropriate billing for transaction certificates by providing monthly updates and billing information to the Finance department; and assisting the Finance department with follow-up communications as appropriate.

·       Empowered Clients – Providing timely and transparent service by responding to client requests for transaction certificates and managing the exports@tilth.org email; answering questions and providing excellent support and customer service to clients regarding shipment requirements; tracking receipt of supporting documents; and ensuring overall consistency with OTCO records. 

·       Exemplary Leadership – Demonstrating knowledge sharing through maintenance of current training materials and procedures; assisting with updates and training opportunities for all transaction certificate platforms; and role modeling diversity, equity and inclusion.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

·       Two-year degree or 4 years equivalent work experience

·       Strong database management skills

·       Proficiency in Microsoft suite

·       Familiarity with both Macintosh and IBM operating systems

PREFERRED SKILLS/EDUCATION/EXPERIENCE

N/A

WORKING CONDITIONS

This position primarily works indoors.  This is a fully remote work position.

PHYSICAL REQUIREMENTS

N/A

TRAVEL

This position does not require travel.

AAP/EEO STATEMENT

Oregon Tilth provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, genetics or genetic information, marital status, protected veteran status, disability, political belief, expunged juvenile record, or any other characteristic protected by federal, state or local law.