What are the responsibilities and job description for the Business Services Specialist I position at Oregon State Credit Union?
At Oregon State Credit Union, we are passionate about creating financial solutions that make lives better. As a Business Services Specialist I, you will play a key role in supporting our business members and lending team by providing exceptional service, facilitating business loan processing and servicing, and helping ensure seamless member experience from application through closing and ongoing account support.
As a Business Services Specialist I, you will serve as the primary frontline contact for the Business Services Department. Working closely with Business Services Officers, business members, and internal teams, you'll assist with business loan processing, loan servicing, cash management solutions, and deposit products while maintaining compliance with credit union policies and regulatory requirements. The ideal candidate is detail-oriented, highly organized, and enjoys building relationships while delivering outstanding member service.
What you will need to be successful:
Business Lending & Operational Skills: Experience supporting loan processing and servicing activities, including document preparation, funding coordination, file maintenance, and loan review tracking. Ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail. Familiarity with business lending operations and financial documentation is preferred.
Communication & Member Service Skills: Excellent verbal and written communication skills with a commitment to providing exceptional service to members, internal team members, and vendor partners. Ability to effectively communicate timelines, manage expectations, and respond promptly to inquiries. Strong interpersonal skills and a collaborative approach are essential.
Experience & Education: One to three years of financial services experience, preferably involving commercial or business lending. Customer service experience required. Proficiency with Microsoft Word and Excel preferred. High school diploma or GED equivalent required.
Ways we'll appreciate you:
- A collaborative and positive workplace culture
- Initial and on-going support, training and mentorship with promotion opportunities
- Competitive wages, bonuses, paid holidays and paid time off
- 100% credit-union-paid employee coverage for medical, dental, vision, life and disability insurance; dependent coverage also available
- 401k Plan with an amazingly generous credit union match!
- Tax-saving Flexible Spending and Health Savings Plans
- Premier membership perks, loan discounts, company clothing, wellness and recognition programs
Since it began in 1954, Oregon State Credit Union has been a member-owned, not-for-profit financial services institution. We exist for the benefit of our member-owners, and not to profit from them. That's what makes us different from banks and how we're able to create financial solutions that make lives better.
Location: 1980 NW 9th St, Corvallis
Work type: Full-time, Hybrid and Non-exempt
Compensation: $25.55/hour DOE bonus
Oregon State Credit Union is an equal opportunity employer, including veterans and individuals with disabilities.
The information above provides the general nature of work performed in this position and outlines primary qualifications. The successful candidate must be able to demonstrate that they have the legal right to work in the US and pass a background screening to the satisfaction of Oregon State Credit Union.
Salary : $26