What are the responsibilities and job description for the 911 Call-Taker/Dispatcher – Entry Level and Lateral – City of Eugene position at Oregon Security Guide?
Join Central Lane 911 to take emergency calls and coordinate public safety responses. Entry and lateral applicants use the same recruitment.
Pay and schedule
$30.27–$33.39/hour (Specialist 1); $33.39–$42.64/hour (Specialist 2). Four 10-hour shifts, including nights, weekends and holidays. Entry-level hires start at the first step. Specialist 2 pay requires proficiency across the full range of call-taking and dispatch duties.
Qualifications
Both tracks require a high school diploma or GED. Entry applicants need one year of fast-paced work involving data entry. Lateral applicants need 2½ years of continuous full-time qualifying 911 experience. The city limits breaks in service to 30 days at application and requires qualifying employment within 90 days of hire.
CPR and EMD within three months of appointment and DPSST Basic Telecommunicator within 18 months.
Benefits
The Eugene Police Employees’ Association represents the position. The city offers benefits and may pay qualified bilingual employees a premium.
How to apply
Apply by November 16, 2026, at 5 p.m. Pacific, the deadline in the city’s written instructions. Its portal header shows 5:15 p.m. Apply with the City of Eugene for recruitment 04541.
Oregon Security Guide imported this opening from the city’s official posting and verified the pay and application details on November 1, 2026. The City of Eugene handles hiring.
Pay and schedule
$30.27–$33.39/hour (Specialist 1); $33.39–$42.64/hour (Specialist 2). Four 10-hour shifts, including nights, weekends and holidays. Entry-level hires start at the first step. Specialist 2 pay requires proficiency across the full range of call-taking and dispatch duties.
Qualifications
Both tracks require a high school diploma or GED. Entry applicants need one year of fast-paced work involving data entry. Lateral applicants need 2½ years of continuous full-time qualifying 911 experience. The city limits breaks in service to 30 days at application and requires qualifying employment within 90 days of hire.
CPR and EMD within three months of appointment and DPSST Basic Telecommunicator within 18 months.
Benefits
The Eugene Police Employees’ Association represents the position. The city offers benefits and may pay qualified bilingual employees a premium.
How to apply
Apply by November 16, 2026, at 5 p.m. Pacific, the deadline in the city’s written instructions. Its portal header shows 5:15 p.m. Apply with the City of Eugene for recruitment 04541.
Oregon Security Guide imported this opening from the city’s official posting and verified the pay and application details on November 1, 2026. The City of Eugene handles hiring.
Salary : $30 - $33