Account Manager

Would you describe yourself as someone who thrives managing an outside sales route, creating win-win solutions, and being part of a collaborative, high-energy team? Are you excited by the opportunity to work alongside an experienced sales group while managing accounts across Northeast Oregon?

We are seeking one (1) Account Manager to join our Retail Channel team within the Oregon Lottery’s Gaming Operations division.

Did you know that the Oregon Lottery is a leader in the gaming industry; and an important contributor of revenue for Oregon's schools, economic development, state parks, watershed restoration, veteran's programs, and outdoor schools? Our impact begins with our workforce and we want you to join us to be part of the impact.

About the Role

The Account Manager will report to the Supervisor, Retail Channel and will focus on developing long-term business relationships with Oregon Lottery retailers through strategic end-to-end account management activities. You will build mutually beneficial relationships with retailer account decision makers, retailer staff, and support staff.

You will also be the main contact for retailer accounts including business development and customer experience. You will use Salesforce and Microsoft products daily to maintain retailer records, manage your route, and communicate and collaborate throughout the organization.

About the Route

This role supports a large and diverse territory in Northwest Oregon. This route includes highly remote, rural areas and requires comfort driving mountain terrain, including Cabbage Hill. The territory includes Pendleton and LaGrande and reaches both the Washington and Idaho borders. The ideal candidate will be comfortable with regular travel and enjoy working independently across a five-county region. Overnight travel is not required.

You Will:

• Apply Lottery Management Core Values and Expectations in performing daily activities. Ensure conduct embodies the principles of fairness, integrity, security, and honesty. Support and integrate into your work the Lottery's commitment to:
• Responsible Gambling
• Diversity, Equity, and Inclusion
• Culture of Safety
• Maintain business relationships with Lottery retailers.
• Consult with retailers to promote "best practices" designed to maximize sales and foster a positive experience.
• Expand products sales and placements and provide training to retailer, staff, and players
• Maintain product portfolio and provide inventory management in retail sales channel.
• Travel with supply inventory and products.
• Work with retailers in response to player complaints.
• Review and present business and sales reports to retailers.
• Educate retailers on contractual compliance for adherence to Oregon State Statutes, and agency policies.
• Be a Lottery brand ambassador.

You Have:

Minimum Qualifications

• Associate degree and three (3) years of experience in account management or outside sales; OR
• Five (5) years of experience in account management or outside sales.
• Driving is an essential function of this job. Employees in this job must maintain a valid driver's license in their state of residence, and a clean driving record following Lottery vehicle policy and procedure.

Special Qualifications

• Candidates must live within 30 minutes (or be willing to relocate) of the assigned route to be eligible for consideration.