Impact Giving Manager

About Oregon Humane Society

Founded in 1868, Oregon Humane Society is the Northwest's oldest and largest animal welfare organization with one of the highest adoption rates in the nation. We are working toward our vision of a world where all animals are treated with compassion, kindness and respect. With campuses in Portland and Salem, OHS is an Oregon-based nonprofit that relies on donor support for its adoption, education, medical and humane law enforcement programs. Visit oregonhumane.org to learn more about how we’re creating a More Humane Society.

The Team

The OHS Impact & Legacy Giving Team engages individual donors who give legacy gifts or annual support at the mid and major gift levels. Within this team, the Impact Giving Manager will focus on cultivating mid to major annual donors through the President’s Circle (PC) Program. As part of the Advancement Department, the team works in close partnership with Advancement Operations, Corporate & Foundation Relations, and the Marketing & Communications teams. Together, they collaborate with the CEO and Executive leadership to deepen donor engagement, inspire generosity, and advance OHS’ mission through strategic relationship development and meaningful stewardship experiences.

The Position

The Impact Giving Manager, President’s Circle is a key member of the Impact & Legacy Giving team, reporting to and working closely with the Director of Impact Giving to advance OHS’ mid and major-level donor programs. Guided by the Director’s strategic direction, this role manages the day-to-day coordination, implementation, and tracking of two core areas to ensure consistent and meaningful donor experiences.

Leadership Giving Program Management: This position oversees the vision, structure, and donor experience for OHS’ leadership giving society, which recognizes, stewards, and solicits donors giving $1,000 or more annually. Collaborating with the Director on strategy and with internal partners on implementation, the Manager ensures the program’s events, communications, and recognition activities are cohesive and aligned with organizational goals.

Unassigned and Pipeline Donor Engagement: They are also responsible for managing outreach, stewardship, and renewal strategies for unassigned mid and major gift donor audiences. The Manager communicates regularly with donors through calls, email, and personal outreach, building relationships that inspire continued giving and advance donors along the philanthropic pipeline in alignment with OHS’ philanthropic priorities.

This position emphasizes strategic coordination and program leadership rather than direct event or marketing execution.

Eligible Benefits

We are committed to creating a better future for pets, and we work hard to achieve our goals while offering a rewarding workplace including competitive benefit packages to our employees.

• Medical/Dental/Vision
• Paid Time Off Sick Time Holidays
• 401(k) with employer match
• Professional Development Opportunities
• One free OHS adoption/year
• Perks & Discounts
  
  

Essential Responsibilities

PERSONAL LEADERSHIP

• Consistently strives to exceed expectations; demonstrates flexibility, resilience, and the ability to maintain positive relationships and composure, even under difficult circumstances.
• Maintains high ethical standards, including exhibiting behaviors and actions that embrace and align to our organization and customer service values, while treating all people with respect and dignity.
• Demonstrates an awareness of your individual personal strengths and development needs, modeling non-defensive behavior and openness to feedback; builds a culture of feedback and learning.
  
  

LEARNING

• Contributes to regular dialogue and accountability with the leadership team and across the organization to review progress and course correct if necessary.
• Utilizes data and insights to identify, understand and articulate the key inputs and metrics that tell the story of the organization/team strategy and its progress.
• Builds appropriate feedback loops to measure if we are meeting key milestones and if the impact is being felt across the organization.
• Contributes to the stewardship of the organization’s mission and stays current on and understand issues related to animal welfare and OHS programs.
  
  

INFLUENCE & REPRESENTATION

• Communicate effectively to executive and other stakeholder groups to ensure they are informed and able to actively engage.
• Liaise with and maintain productive relationships with all stakeholders, including other departments, and donors; build mutually rewarding professional relationships inside OHS at all levels.
• Leverage our best practices externally and grow OHS’ reputation as a leader in the animal welfare space.
  
  

Primary Responsibilities

• At the direction of the Director of Impact Giving, establishes an approach to achieve goals and activates strategies for President’s Circle (PC) donor acquisition, renewals and retention, as well as executing tactics to upgrade donors to the PC mid and major levels of giving.
• Serves as the first point of contact for non-portfolio PC donors and responds to inquiries and requests including giving inquiries such as stock gifts, Qualified Charitable Distributions (QCDs), and Donor Advised Funds (DAFs) as well as making warm introductions to Legacy Giving for legacy conversations.
• Ensures every appropriate unassigned donor is promptly acknowledged through both automated and personal calls, emails, receipts, and/or handwritten notes.
• Coordinates year-end and in-year solicitation and renewals for unassigned PC donors, aligning segmentation and messaging with cross-team collaboration so the right appeals reach the right audiences and personally soliciting unassigned PC donors for renewed and increased support as appropriate.
• Sponsors PC hosted stewardship events on both campuses, setting objectives and donor experience standards while partner teams handle logistics, volunteers, and execution.
• Partners with the Marketing & Communications team, leading PC stewardship communications and collateral, including tour scripts, newsletters, brochures, and digital information to deliver timely, accurate, and mission-aligned content.
• Partners with Community Giving team, monitors community giving campaigns and adapts follow-up, segmentation, and tone for the unassigned mid/major audiences to deepen relationship quality beyond one-to-many touches.
• Actively prospects unassigned mid/major donors to surface qualification candidates and manages timely hand-offs to Impact Giving Managers.
• Partners with Advancement Services to ensure accurate donor data, meaningful KPI analysis, and maintenance of dashboards to advance file and revenue.
• Other duties as assigned.
  
  

SUPERVISOR RESPONSIBILITY

Supervises: Volunteers

ACCOUNTABILITY

Reports Directly To: Director, Impact Giving

Often Engages Directly With: Impact Giving Team, Community Giving Team, Legacy Giving Team, Marketing and Communications Team, Events Team, Development Services Team, Operations Teams

Qualifications

Minimum Qualification & Transferable Skills

We are interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We welcome applicants who bring a diversity of identity, culture, experience, perspective and thought. We encourage you to apply, even if you do not believe you meet every one of the qualifications described. You are also encouraged to address how your professional and lived experience, scholarship, mentorship and/or service will contribute to the Oregon Humane Society.

• 3 years’ experience in fundraising, or an equivalent combination of education and relevant experience, with demonstrated success coordinating donor engagement, renewals, and stewardship programs.
• Able to understand and implement moves management to cultivate and solicit donors.
• Strong interpersonal and organizational skills with the ability to establish positive relationships with donors in-person and by phone, email, and correspondence.
• Able to understand the needs and interests of organizational leadership and donors to develop and cultivate relationships between them.
• Able to exercise sound judgment and maintain a professional demeanor during all interactions with the public, partner agencies, donors, staff, board of directors, and volunteers.
• Proficiency using the Microsoft Office Suite, including Outlook, Word, and Excel.
• Experience with donor database systems (Salesforce preferred)
• Excellent verbal and written communication skills - able to communicate with a diverse population in a consistently informative, respectful and professional manner.
  
  

Work Environment Conditions & Physical Requirements

This position interacts and collaborates will all levels of the organization, including OHS staff, executive team members, donors, general-public, volunteers, and supporters. Contact and communication is carried out through face-to-face, telephone and digital interactions. Excellent customer service skills are essential to success. Communication must be clear, understandable, professional and respectful in all circumstances.

WORKING CONDITIONS

• Work is performed in an office and medical center/animal shelter environment.
• Travel between the two campuses may be required.
• Working at both campuses may be required.
• Occasional weekend and evening work may be required.
• Animal contact and related injuries may occur.
• Noise exposure varies and sometimes includes uncontrolled barking and other animal vocalizations.
• Pace of work is active and demanding, requiring a high degree of multitasking and ability to adapt to changing priorities while managing concurrent projects/tasks to completion.
• Contact with angry or emotional people may occur.
  
  

Physical Requirements

• Occasional lifting and moving of inanimate objects weighing up to 50 lbs.
• Occasional pushing and pulling of carted items weighing up to 100 lbs.
• Occasional moving items above shoulder level.
• Occasional use of hands and arms at or above shoulder level.
• Prolonged standing, sitting and/or stooping may occur.
• Occasional climbing and bending.
• Must be able to remain in a stationary position for prolonged periods.
  
  

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds and ways of thinking, we are better able to leverage the collective power of our teams and address and overcome complex challenges and barriers. We strive for a culture of integrity, respect and compassion where every member of our community contributes their perspectives and authentic selves and where everyone reaches their potential as individuals and teams. We recognize that striving for diversity, equity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Oregon Humane Society is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives and skills so that we can be collectively stronger and have sustained impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group.

At-Will Employment

This position description in no way states or implies that these are the only duties performed by the employee occupying this position. Employees will be required to follow any other job-related duties required by their supervisor. This document does not create an employment contract implied or otherwise, other than an “at-will” relationship.