What are the responsibilities and job description for the 988 and BH Crisis System Operations, Policy and Strategy Lead (Operations & Policy Analyst 4) position at Oregon Health Authority?
Initial Posting Date
07/23/2026
Application Deadline
08/04/2026
Agency
Oregon Health Authority
Salary Range
$7,537 - $11,098
Position Type
Employee
Position Title
988 and BH Crisis System Operations, Policy and Strategy Lead (Operations & Policy Analyst 4)
Job Description
If this opportunity aligns with your strengths, background, and commitment to fostering inclusivity, we encourage you to apply! At the Oregon Health Authority (OHA), we value diversity and encourage applicants from all backgrounds and experiences to help us build a stronger, more equitable future for all.
Opportunity Awaits, Apply Today! 988 and BH Crisis System Operations, Policy and Strategy Lead (Operations & Policy Analyst 4)
Oregon Health Authority (OHA) runs most of the state’s public health programs. The Behavioral Health Division (BHD) helps lead Oregon’s mental health and substance use services, making sure people can get equitable, good, safe, and helpful care.
In this job, you will guide policy and planning for Oregon’s 988 and Behavioral Health Crisis System. The goal of this system is to give every Oregonian fast, easy, and connected help during a crisis. You will lead the team’s work to build strong policies that support this statewide crisis system. You will make sure decisions are based on data, shaped by input from communities and partners, and aligned with the long-term plan for a clear and easy-to-use system.
You will create, organize, and carry out policies that improve fair access to high‑quality crisis services. These services are provided by Community Mental Health Programs, Coordinated Care Organizations, 988 centers, and other partners. Because these policies affect many parts of Oregon’s health system and other state agencies, your work will require teamwork, planning, and strong communication with providers and people who have lived experience.
You will study laws and policies, explain complex issues, and give clear recommendations to senior leaders. You will also monitor current resources, find gaps or new needs, and share that information so leadership can make good decisions.
For a full review of the position description, please click here.
What We Are Looking For
Minimum Qualifications: These qualifications must be reflected in your application for consideration.
A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for knowledge and skills; and five years professional-level evaluative, analytical and planning work.
OR;
Any combination of experience and education equivalent to eight years of experience that typically supports the knowledge and skills for the classification.
Desired Attributes: The following are desired attributes that we have identified as key to success for this role at OHA. These are the attributes we are looking for in our top candidate. If you have any of these, please let us know in your application.
Submission Requirements
Your candidate profile and application are your opportunity to showcase your skills and interest in this role. Submissions will be reviewed for clarity, consistency, and communication skills, and for alignment with the guidance provided in the below:
We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate with a team of bright individuals to work with and learn from.
Benefits
If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you. We also offer a competitive benefits package including:
Recruiter: Stephanie Mitchell
Email: stephanie.d.mitchell@oha.oregon.gov
Phone (text friendly): (503) 979-7679
Accommodation Requests (ADA): OHA provides reasonable accommodations under the ADA, which may include alternative formats of materials or language support. If you need an accommodation to apply for this position or participate in the selection process, please contact the recruiter listed above.
Helpful Links & Resources
How to Set Job Alerts | Workday Applicant FAQ | Oregon Health Authority | Facebook | Instagram | LinkedIn | Veterans Resources | What You Need to Know to Get the Job
The Oregon Health Authority is an affirmative action and equal opportunity employer, committed to fair employment practices and pay equity for all employees. We do not discriminate based on protected class – including race, sex, veteran status, disability, age, color, religion, national origin, marital status, or sexual orientation – and does not screen applicants based on current or past compensation. Salary is determined through a fair review of your education, experience, and training as it relates to the position.
OHA is an anti-racist organization working to eliminate health inequities and dismantle structural barriers that impact underserved communities. Join us in advancing our Strategic Plan and building a more equitable Oregon.
07/23/2026
Application Deadline
08/04/2026
Agency
Oregon Health Authority
Salary Range
$7,537 - $11,098
Position Type
Employee
Position Title
988 and BH Crisis System Operations, Policy and Strategy Lead (Operations & Policy Analyst 4)
Job Description
If this opportunity aligns with your strengths, background, and commitment to fostering inclusivity, we encourage you to apply! At the Oregon Health Authority (OHA), we value diversity and encourage applicants from all backgrounds and experiences to help us build a stronger, more equitable future for all.
Opportunity Awaits, Apply Today! 988 and BH Crisis System Operations, Policy and Strategy Lead (Operations & Policy Analyst 4)
Oregon Health Authority (OHA) runs most of the state’s public health programs. The Behavioral Health Division (BHD) helps lead Oregon’s mental health and substance use services, making sure people can get equitable, good, safe, and helpful care.
In this job, you will guide policy and planning for Oregon’s 988 and Behavioral Health Crisis System. The goal of this system is to give every Oregonian fast, easy, and connected help during a crisis. You will lead the team’s work to build strong policies that support this statewide crisis system. You will make sure decisions are based on data, shaped by input from communities and partners, and aligned with the long-term plan for a clear and easy-to-use system.
You will create, organize, and carry out policies that improve fair access to high‑quality crisis services. These services are provided by Community Mental Health Programs, Coordinated Care Organizations, 988 centers, and other partners. Because these policies affect many parts of Oregon’s health system and other state agencies, your work will require teamwork, planning, and strong communication with providers and people who have lived experience.
You will study laws and policies, explain complex issues, and give clear recommendations to senior leaders. You will also monitor current resources, find gaps or new needs, and share that information so leadership can make good decisions.
For a full review of the position description, please click here.
What We Are Looking For
Minimum Qualifications: These qualifications must be reflected in your application for consideration.
A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for knowledge and skills; and five years professional-level evaluative, analytical and planning work.
OR;
Any combination of experience and education equivalent to eight years of experience that typically supports the knowledge and skills for the classification.
Desired Attributes: The following are desired attributes that we have identified as key to success for this role at OHA. These are the attributes we are looking for in our top candidate. If you have any of these, please let us know in your application.
- Experience facilitating complex discussions and meetings, including problem solving, mentoring, coaching, and working with varied stakeholders such as consumers, advocates, legislators, and local government partners.
- Demonstrated ability to lead teams and projects from start to finish, including planning, scoping, coordinating teams, managing timelines, providing technical assistance and training, and producing results.
- Experience developing and analyzing policy, including interpreting statutes, federal rules, 1115 waivers, drafting regulatory language, reviewing administrative rules, and preparing clear policy recommendations.
- Experience analyzing government processes and legislative issues, including preparing materials for the Governor’s Office, legislators, Tribes, and multiple state agencies.
- Experience with Medicaid behavioral health systems, including value‑based payments, funding strategies, reimbursement models, and coordinating across Medicaid policy partners.
- Experience using financial and operational data to support decisions, including developing funding strategies, analyzing grants, creating payment models, and understanding financial metrics.
- Demonstrated ability to apply equity-centered communication and organizational awareness, including promoting equitable practices, supporting system transformation aligned with OHA goals, build partnerships and engage communities, including collaboration with Tribes, advocacy groups, community providers, cross‑agency teams, and other government jurisdictions.
- Preference will be given to candidates with experience in crisis systems, and unlicensed assistive personnel, certified, or licensed professionals that have served in clinical settings specifically assisting with crisis, substance use, and/or behavioral health clients/patients.
Submission Requirements
Your candidate profile and application are your opportunity to showcase your skills and interest in this role. Submissions will be reviewed for clarity, consistency, and communication skills, and for alignment with the guidance provided in the below:
- Resume – Attach your current resume that clearly outlines your education and work experience relevant to this position.
- Supplemental Questions – Answer all supplemental questions completely and accurately.
- Final Check! – Before submitting, confirm that all required materials are included, and your Workday Job History is current. The information in your application will be used to complete an Equal Pay Analysis to determine salary placement upon hire. Visit the Equal Pay Analysis Webpage for more information.
- External Candidates: Visit the State of Oregon job opportunities webpage or click the “Apply” tab above to submit your application, following all submission requirements.
- Internal Candidates: Current State of Oregon employees must apply through their employee Workday login, following all submission requirements.
- Complete any pending tasks in Workday under “My Applications” prior to the application deadline.
- Check your email (including junk folder) and Workday inbox regularly for updates on your application.
- Eligible veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. To protect your information and ensure correct processing, please follow the instructions for submitting your Veterans’ Preference documentation.
- Please download and save a copy of this job announcement and linked position description, as it is not available after the application deadline.
We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate with a team of bright individuals to work with and learn from.
Benefits
If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you. We also offer a competitive benefits package including:
- Excellent, low-cost medical, vision, and dental coverage for you and your family.
- Optional benefits like life insurance, disability coverage, deferred compensation, and FSA options for health and childcare.
- Generous paid time off: 11 holidays, 3 personal days, monthly sick leave, and vacation accrual starting at 8 hours/month.
- Potential eligibility for the Public Service Loan Forgiveness Program.
- Retirement security through Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
- Training and development opportunities to grow your career with the State of Oregon.
- This announcement is for one, full-time, permanent, un-represented management service, 988 and BH Crisis System Operations, Policy and Strategy Lead (Operations & Policy Analyst 4) position based in Salem, Oregon.
- This is a hybrid (5-10%in-office) position. “Review Section 4: Working Conditions” in the position description (linked above) for more information.
- Employment is contingent upon a criminal records check and a driving records check that meets OHA criteria at the time of hire and throughout employment.
- The salary listed is the non-PERS qualifying range. If the successful candidate qualifies for PERS, the salary range will increase by 6.95%. For more information, see the Classification and Compensation page.
- The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an education institution during the application process.
- This position does not provide visa sponsorship. Within three days of hire, you will be required to complete I-9 documentation and confirm authorization to work in the United States. OHA will use E-Verify to verify work authorization. If your employment eligibility depends on sponsorship now or in the future, you will not meet the requirements for this position.
- We evaluate candidates based on their own skills and experience. Unless explicitly approved, outside resources – including Artificial Intelligence (AI) tools – are not permitted during assessments or interviews. Use of unauthorized resources will disqualify a candidate from further consideration.
Recruiter: Stephanie Mitchell
Email: stephanie.d.mitchell@oha.oregon.gov
Phone (text friendly): (503) 979-7679
Accommodation Requests (ADA): OHA provides reasonable accommodations under the ADA, which may include alternative formats of materials or language support. If you need an accommodation to apply for this position or participate in the selection process, please contact the recruiter listed above.
Helpful Links & Resources
How to Set Job Alerts | Workday Applicant FAQ | Oregon Health Authority | Facebook | Instagram | LinkedIn | Veterans Resources | What You Need to Know to Get the Job
The Oregon Health Authority is an affirmative action and equal opportunity employer, committed to fair employment practices and pay equity for all employees. We do not discriminate based on protected class – including race, sex, veteran status, disability, age, color, religion, national origin, marital status, or sexual orientation – and does not screen applicants based on current or past compensation. Salary is determined through a fair review of your education, experience, and training as it relates to the position.
OHA is an anti-racist organization working to eliminate health inequities and dismantle structural barriers that impact underserved communities. Join us in advancing our Strategic Plan and building a more equitable Oregon.
Salary : $7,537 - $11,098