Medical Assistant & Float

Job Description

The Medical Assistant & Float is responsible for supporting the clinical team in rooming patients and patient direct care and could also help the patient flow at the front desk as well as. This position works closely with physicians and medical team and requires flexibility and one who thrives on wearing many different hats! It is the responsibility of all medical personnel to maintain all licenses and certifications that correspond to their individual jobs, (for example; CPR, nursing, x-ray, etc.). All fees and dues will be paid by Oregon Foot Clinic.

RESPONSIBILITIES:

Medical assisting tasks:

• Greet and prepare patients for their appointment – confirm identity; record vital signs (when necessary, ex Pre-op) and other appropriate information, maintain medication and allergy records, and document all interactions
• Room patient
• Prepare and maintain examination and treatment areas
• Assist doctors’ as needed: ie. procedures, faxes, patient communications
• Check doctors’ “out” box Exam rooms:
• Inventory and stock supplies and forms
• Empty garbage/replace sharps containers when full
• Refill soap and paper towel dispensers
• Sweep, mop, disinfect and dust
• Maintain inventory of supplies, order and unpack medical supplies
• Set up appointments with interpreter when needed
• Under the delegation of senior staff, you may:
• Obtain specimens; perform required testing
• Assist or perform point-of-care tests and clinical procedures
• Fit patients with removable cast, prepare any patient take-home paperwork or baggies, cut out adhesive felt templates
• Follow procedures for handling and disposing of biohazardous, infectious and pharmaceutical waste
• Call in prescriptions
• Set up injections and sterile trays Prepare, sterilize, repackage and date stamp instruments
• Prepare, clean and sterilize, and/or reprocess instruments (autoclaving) and maintain equipment with validated competencies
• Increasingly advanced procedures with validated competencies with training:
• Check surgery benefits, obtain pre-certification if needed, schedule surgeries, and maintain surgery log, maintain Xray equipment, take Xrays
  
  

Reception tasks:

• Greets and directs patients within the practice. Represents the organization and the practice in a positive and professional manner.
• Obtains patient demographic and verifies insurance information at each visit. Scans pertinent patient information into EMR.
• Answers telephones, takes messages and troubleshoots patient calls.
• Provides caller with information such as company address, directions to the company location, company fax numbers, company website, and other related information. ∙ Collects copays from patients and posts payments.
• Tallies up copays for the day, prints out the schedule and matches up copays with patient information.
• Responsible for making, rescheduling and confirming appointments.
• Obtains prior authorizations.
• Rooms patient on occasion if MA is not available.
• Coordinates with Practice Manager to resolve issues related to facilities management, computers, and other office equipment.
• Receives, sorts and faxes incoming reports and distributes to appropriate staff. ∙ Assists in the ordering, receiving, and stocking of office supplies.
• Assists with other related clerical duties such as photocopying, faxing, scanning, collating and mailing.
• Check office for cleanliness, front foyer and bathroom check twice a day, front office area, and assist with patient room clean up
• Other duties as assigned.
  
  

General tasks:

• Provide excellent customer service as a first point of contact
• Navigate multiple data systems to research, record and data entry of pertinent information
• Obtain patient referrals, authorizations, insurance eligibility checking
• Provide timely communication and information to patients, families and practitioners
• Help with transporting garbage and recycles curbside on pickup days
• Help with maintenance of break room; wash dishes, clean refrigerator if needed, clean microwave
• Empty garbage and recycles in break room, Assist with vacuuming/mopping common areas
• Keep work area clean and presentable at all times, clean up discovered messes
• Help maintain waiting room; pick up garbage, check cup supply, general straightening, check water jugs and replace (or notify someone) Help with special projects when requested
• Promote organization mission, vision, and values:
• Answer multi-line phones, schedule appointments, check patients in, day’s batch,
• Take care of voice mails, maintain copy/fax machine, file, fax, update information
• Create/update, print, mail (if needed) forms and/or brochures, referral thank you’s
• Take or return medical related phone calls from patients
• Mail/Fax any medically related correspondence
• Keep updated on Clinic procedures, healthcare policies and rules and regulations
• Shred documents when required
  
  

QUALIFICATIONS:

Minimum

• American Heart Association BLS certification, CPR
• Experience with practice management software and electronic health record applications
  
  

Preferred

• Medical assistant certification, or CNA, LPN, or other similar care education
  
  

Company Description

About us

At Oregon Foot Clinic Our mission is to Blaze New TRAILS...

Our physicians and staff work together with patients to create uncompromising excellence in podiatric care. To fulfill this mission, we are dedicated to:

Trust – Earn the trust of our patients, professionals and community.

Respect – Ensure respect of our patients in a compassionate and professional environment.

Achieve Results – We want to exceed your expectations.

Improvement – Strive for continuous improvement at all levels.

Listening – Have open and compassionate conversations with those we are privileged to serve.

Support and Safety – Stay up-to-date on the best practices for the health of patients and staff.

It is the responsibility of all medical personnel to maintain all licenses and certifications that correspond to their individual jobs, (for example; Physician license, CPR, nursing, x-ray, etc.).

About us At Oregon Foot Clinic Our mission is to Blaze New TRAILS... Our physicians and staff work together with patients to create uncompromising excellence in podiatric care. To fulfill this mission, we are dedicated to: Trust – Earn the trust of our patients, professionals and community. Respect – Ensure respect of our patients in a compassionate and professional environment. Achieve Results – We want to exceed your expectations. Improvement – Strive for continuous improvement at all levels. Listening – Have open and compassionate conversations with those we are privileged to serve. Support and Safety – Stay up-to-date on the best practices for the health of patients and staff. It is the responsibility of all medical personnel to maintain all licenses and certifications that correspond to their individual jobs, (for example; Physician license, CPR, nursing, x-ray, etc.).