Bias Response and Sanctuary Promise Hotline Advocate (Program Analyst 2)

Initial Posting Date

05/04/2026

Application Deadline

05/18/2026

Agency

Department of Justice

Salary Range

$5,458 - $8,352

Position Type

Employee

Position Title

Bias Response and Sanctuary Promise Hotline Advocate (Program Analyst 2)

Job Description

Everyone is affected by bias crime, non-criminal bias incidents, and violations of our sanctuary laws. Although these incidents often target specific individuals, the harm creates ripples throughout communities, lowers our civility standards, threatens our safety, and erodes public trust in the equitable application of our laws. It is the responsibility of every Oregonian to ensure every person is safe in their community. For those reasons, the Office of the Attorney General, through its Civil Rights Unit (CRU), operates both a Sanctuary Promise Hotline pursuant to 2021’s HB 3265, as well as a Bias Response Hotline (operates under 2019’s SB 577).

At this time, the CRU is seeking to fill one Bias Response and Sanctuary Promise Hotline Advocate (Program Analyst 2) advocate position requiring bilingual English/Spanish proficiency.

Bias Response and Sanctuary Promise Hotline Advocates provide culturally-responsive, linguistically-appropriate, trauma-informed, direct support services and referrals to victims, family members, and witnesses. Our team of advocates provides an accessible reporting process that reduces secondary victimization and promotes the sharing of information between victims, our investigators, and attorneys while also promoting inclusion, equity, and justice. Focused efforts will aim to reduce harm, investigate, seek remedy, engage in prevention work, and coordinate statewide response for civil rights violations involving bias, hate, and sanctuary law violations around the state. Advocates also engage in community outreach and build relationships with community leaders and community programs that serve populations impacted by inequity.

Join us as we lean into the work of providing all people with access to safe and healthy communities. Apply today!

Studies have shown that women, people of color, people with disabilities, and people from LGBTQIA2S communities are less likely to apply for jobs unless they meet every one of the qualifications listed. We are most interested in finding the best candidate for the job, and that candidate may be someone who may not meet all the specified qualifications. We encourage those who meet the basic requirements of the position to apply. To reinforce that, we will consider applicants who qualify at a Program Analyst 1 level; if an underfill candidate is selected, we will allow for a paid developmental opportunity.

These positions will be regionally located throughout the state. This position will be a hybrid of remote and in office. It will be worked remote to the fullest extent possible under hybrid work guidelines after a period of in-office training. Travel for work to community events is required.

Duties And Responsibilities (in Part)

A complete copy of the position description is linked HERE.

• Staff the Bias Response and Sanctuary Promise Hotlines; provide victim and survivor intervention services, while maintaining strict confidentiality.
• Engage in extensive safety planning; provide education and information about rights.
• Conduct in-depth intake screening; refer cases for investigation or prosecution as appropriate.
• Provide follow-up support; refer victims and their families to population- and culturally-specific agencies for ongoing support.
• Track calls, reports, case results, measurement stats, resources, trainings and attendees.
• Engage in community outreach and education, build community connections, maintain relationships, raise awareness of bias and sanctuary laws/services/obligations, and enhance the referral network; build effective and culturally-competent supports and services.
• Develop and coordinate regional multi-disciplinary response teams involving government agencies, law enforcement, victim and survivor services providers, culturally-specific and community-based programs, and faith-based organizations.
• Research, design, and build training modules; assist with education and training of volunteers and interns, community partner agencies, and law enforcement partners regarding response, investigation, prosecution, and advocacy.
• Work to create environments that promote equity and inclusion, value individuals’ differences, and treat colleagues and constituent partners with dignity and respect.
• Special projects as assigned (i.e., messaging and marketing campaign initiatives and social media, resource development, annual conferences, flyers and brochures).
  
  

Our Advocates Must Have

• Program Analyst 2: A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to the agency program that demonstrates the capacity for the knowledge and skills; AND two years experience coordinating or administering a program OR Any combination of experience or education equivalent to five (5) years of experience that typically supports the knowledge and skill requirements listed for the classification. For example (and not limited to), a background in DEI leadership, counseling and mental health administration, crime victim/survivor advocacy, immigration advocacy, program development/administration/coordination/evaluation, developing strong relationships with community partners, or grant writing are great experiences for someone to bring to the table.
  
  

OR UNDERFILL OPTION

• Program Analyst 1: A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to the agency program that demonstrates the capacity for the knowledge and skills; OR Any combination of experience or education equivalent to three years technical-level experience that typically supports the knowledge and skill requirements listed for the classification. For example (and not limited to), a background in DEI leadership, counseling and mental health administration, crime victim/survivor advocacy, immigration advocacy, program development/administration/coordination/evaluation, developing strong relationships with community partners, or grant writing are great experiences for someone to bring to the table. Program Analyst 1 salary range (non-PERS): $4,519.00-$6,904.00.
  
  

AND

• The ability to speak and write fluently in English and Spanish.
• Have and maintain a valid driver’s license.
  
  

AND

• Knowledge and experience relevant to demographic groups who have been historically discriminated against, who have experienced exclusion, and who are impacted by ongoing inequity.
• Knowledge, experience, and understanding of the dynamics and trauma associated with hate crimes, bias, violence, and victimization.
• Experience responding to the needs of victims and survivors; able to navigate and problem-solve through challenging conversations in a respectful and constructive manner.
• Effective and proactive communication, orally and in writing, at all levels of an organization, with stakeholders, and with the public.
• Proficiency in the use of a personal computers; willingness to learn new technologies.
• Willingness and ability to travel, which may involve some overnight stays, evenings, and weekends.
• Must have or be able to obtain and maintain a valid Oregon driver’s license for the duration of the appointment.
• Willingness to work in a high visibility position with the potential for scrutiny, including on the Hotlines, in the community, and on social media, from the media, constituents, legislators, and others.
• Willingness and ability to set aside personal opinions to focus on the needs of reporters, victims, and program objectives.
• Must agree to comply with specific security and confidentiality requirements of the Department and its business units.
  
  

What’s In It For You

• Work independently while still being part of a high-functioning team.
• Creatively explore ways to promote equity and inclusion.
• Permanent, full-time employment.
• A workplace where individual contribution matters and is recognized, where creativity and accomplishment are rewarded.
• Medical, vision, and dental.
• Pension and retirement programs.
• Vacation, sick leave, 11 paid holidays a year, and special days off.
• Representation and support by the Service Employees International Union (SEIU).
  
  

For more information about our benefits, you can learn here.

Application Process

• Follow the "Apply" link above and complete the application online and all supplemental questions.
• Attach your resume.
• Attach your cover letter. To help us get to know you, please describe in your letter your experience working with communities impacted by inequity; your experience doing DEI work; and your victim services experience.
  
  

ALL APPLICANTS: You will only have one opportunity to upload the requested resume and required cover letter. Drag and drop your resume into Workday when prompted to upload your resume. If you are concerned that one or both requested documents didn't attach to your application, if you need an accommodation under the Americans with Disabilities Act (ADA), have questions, or need assistance with the application process, please contact doj.recruitment@doj.oregon.gov. Any emailed materials will be associated on your behalf if received before the posting deadline.

CURRENT STATE EMPLOYEES: Log in to Workday using your state-issued login and apply via the Jobs Hub Worklet located on your home page. Using a private account disrupts the hiring process for all internal candidates. Prior to clicking "Apply", update your employee profile to reflect your Education, Skills, and Job History (including your current job).

Diversity is a core value of the Department of Justice and the department’s Civil Rights Unit. We are working to build and maintain a diverse, inclusive and equitable work environment. Every employee expands our diversity through varied experiences and perspectives, and by contributing to the range of ways to understand and communicate with one another, identify challenges, and work cooperatively. Candidates from diverse backgrounds are encouraged to apply. The Oregon Department of Justice is an equal opportunity employer, and as such, does not discriminate based on race, color, national origin, ethnicity, veteran status, gender, sexual orientation, religion, age, or disability, and is committed to workplace diversity.

For additional information regarding working for the Oregon Department of Justice and application assistance, click here.

Oregon Department of Justice

1162 Court St NE

Salem, OR 97301

DOJ.recruitment@doj.oregon.gov

Phone: (503) 947-4328

Fax: (503) 373-0367