What are the responsibilities and job description for the Customer Support Operations Officer - Indianapolis USA M/F position at Oreca - The Motorsport company?
Founded in 1973 by Hugues de Chaunac, ORECA is recognized as a race car manufacturer, developing exceptional prototypes and mastering every stage—from chassis design to propulsion system performance. Driven by a passion for motorsport, our teams design, build, and optimize vehicles capable of pushing limits on the world’s greatest circuits.
More than just technical expertise, ORECA Motorsport also represents a strong commitment to prestigious automotive manufacturers: tailored support, attentive listening, and complete responsiveness to ensure performance and success.
Reporting to the Customer Racing Director, you play a key role in client relations and the operational performance of our motorsport activities. In this capacity, your main responsibilities will include:
Business Development
- Promote and sell parts and services related to our motorsport programs to internal and external clients
- Prepare commercial proposals and follow up on quotes, orders, and customer relationships
- Receive and process orders through to shipment
- Support clients in identifying their needs and advise them on anticipating their orders
- Contribute to the development of sales forecasts
Logistics and Spare Parts Management
- Contribute to optimizing logistics flows between the United States and the European headquarters
- Coordinate shipments with logistics teams
- Ensure proper order management and smooth operations
ERP (IFS) Deployment and Use
- Actively participate in the deployment of the ERP system within the North American structure
- Become a local key user for configuration, testing, training, and team support
- Support users to ensure effective and autonomous adoption of the tool
With a Master’s degree (business school or mechanical engineering), you ideally have initial experience in the motorsport sector or in a demanding technical environment.
You possess the following skills:
- Strong knowledge of ERP environments
- Good understanding of mechanical aspects
- Proficiency in French is an additional asset
Recognized for your rigor, service mindset, and interpersonal skills, you are open-minded and enjoy working as part of a team in an international environment.
Our Work Environment
The ORECA Group is built on three essential pillars: performance, passion, and boldness. These values guide everything we do and inspire our daily work. Joining ORECA Motorsport means:
- Becoming part of a globally recognized manufacturer in motorsport
- Developing race cars using cutting-edge technologies
- Enhancing your technical skills through our motorsport expertise
Our Recruitment Process
Our recruitment experts are responsible for identifying the best candidates based on technical skills and professional experience.
Each step—from initial phone screening to in-depth interviews—is designed to ensure a genuine match between your ambitions and our projects.
ORECA is committed to equal opportunities and diversity. All our positions are open to people with disabilities.