What are the responsibilities and job description for the Certified Dietary Manger position at Orchards at Tulare?
Summary of Position:
The Dietary Services Manager provides overall responsibility for the functions and direction of the
dietary services department. The dietetic service shall be organized so that the daily nutritional needs
of the patients are met and provide safe, palatable and appropriate food. Coordination between dietary
services and nursing services is essential. Sanitation and proper food handling are an essential
element.
Essential Duties & Responsibilities:
1. Plans, organizes, and supervises the ongoing operations of the dietary services department.
2. Plans and prepares menus and special diets.
3. Notes all changes to menus, retains and files menus.
4. Orders food supplies to maintain an adequate supply of food stock on hand, checks invoices
against arriving supplies, and verifies price and weights.
5. Sets and monitors daily work schedules for all the dietary services department staff.
6. Provides for the implementation and administration of the strict sanitary requirements of the dietary
department both of the physical facility and the proper care and handling of food.
7. Visits with patients to determine their needs and preferences. Maintains records of special diets
and food requirements of the patients. Responsible for diet instructions when ordered by the
physicians.
Organization Responsibilities:
1. Fosters a culture of service excellence which anticipates and responds to the needs of our
customers.
2. Performs job duties and responsibilities in a manner that reflects the highest ethical and
professional standards.
3. Maintains compliance with mandatory training initiatives, competencies, and licensure
requirements.
4. Complies with all CDP and departmental programs, policies and procedures (i.e. administrative,
HR, financial, clinical, quality, and safety policies and procedures).
5. Ensures and protects the confidentiality of sensitive information.
6. Complies with all federal, state, and local standards and laws regulating the provision of
professional services (licensure and scope of practice).
Management Responsibilities:
Quality Care with a Personal Touch Close to Home
1. Interviews, hires, trains and provides coaching for department staff.
2. Manages the overall development and performance of staff. Establishes employee goals and
conducts performance evaluations.
3. Establishes policies, procedures and protocols for departmental functions
4. Supports and ensures staff compliance with all CDP and department programs, policies and
procedures.
5. Ensures compliance with all federal, state, and local standards and laws regulating the provision of
professional services (licensure and scope of practice).
6. Promotes and manages the safety of employees and the work environment. Ensures compliance
with CDP and departmental safety policies and procedures and holds staff accountable for adhering
to safety standards.
7. Analyzes reports, makes recommendations, and develops strategies for improved quality and
department productivity.
8. Develops and maintains effective relationships with supervisors and co-workers in performing
assignments and service requests.
9. Manages the departmental budget effectively, determines fiscal requirements and prepares
budgetary recommendations. Identifies appropriate staffing levels for the department.
Education & Experience Requirements:
A high school diploma or equivalent is required. Three years of progressively responsible experience in
dietary services or an equivalent combination of education and experience is strongly preferred.
Supervisory experience preferred. Must possess a current CDM or Dietetic Certification.
Knowledge, Skills & Abilities:
Must have the following knowledge, skills and abilities for this position:
1. Knowledge of healthcare management principles, practices and procedures.
2. Ability to interpret established policies into operating procedures.
3. Ability to coordinate effectively various functions and activities for maximum cooperation and
efficiency.
4. Ability and skills to direct, instruct and advise staff.
5. Ability to receive and effectively react to day-to-day problems presented by staff as well as
others.
6. Effective verbal and written communication skills.
7. Excellent interpersonal and customer service skills.
8. Possess the ability to deal tactfully and communicate effectively with employees, patients, family
members, visitors, and the general public.
The Dietary Services Manager provides overall responsibility for the functions and direction of the
dietary services department. The dietetic service shall be organized so that the daily nutritional needs
of the patients are met and provide safe, palatable and appropriate food. Coordination between dietary
services and nursing services is essential. Sanitation and proper food handling are an essential
element.
Essential Duties & Responsibilities:
1. Plans, organizes, and supervises the ongoing operations of the dietary services department.
2. Plans and prepares menus and special diets.
3. Notes all changes to menus, retains and files menus.
4. Orders food supplies to maintain an adequate supply of food stock on hand, checks invoices
against arriving supplies, and verifies price and weights.
5. Sets and monitors daily work schedules for all the dietary services department staff.
6. Provides for the implementation and administration of the strict sanitary requirements of the dietary
department both of the physical facility and the proper care and handling of food.
7. Visits with patients to determine their needs and preferences. Maintains records of special diets
and food requirements of the patients. Responsible for diet instructions when ordered by the
physicians.
Organization Responsibilities:
1. Fosters a culture of service excellence which anticipates and responds to the needs of our
customers.
2. Performs job duties and responsibilities in a manner that reflects the highest ethical and
professional standards.
3. Maintains compliance with mandatory training initiatives, competencies, and licensure
requirements.
4. Complies with all CDP and departmental programs, policies and procedures (i.e. administrative,
HR, financial, clinical, quality, and safety policies and procedures).
5. Ensures and protects the confidentiality of sensitive information.
6. Complies with all federal, state, and local standards and laws regulating the provision of
professional services (licensure and scope of practice).
Management Responsibilities:
Quality Care with a Personal Touch Close to Home
1. Interviews, hires, trains and provides coaching for department staff.
2. Manages the overall development and performance of staff. Establishes employee goals and
conducts performance evaluations.
3. Establishes policies, procedures and protocols for departmental functions
4. Supports and ensures staff compliance with all CDP and department programs, policies and
procedures.
5. Ensures compliance with all federal, state, and local standards and laws regulating the provision of
professional services (licensure and scope of practice).
6. Promotes and manages the safety of employees and the work environment. Ensures compliance
with CDP and departmental safety policies and procedures and holds staff accountable for adhering
to safety standards.
7. Analyzes reports, makes recommendations, and develops strategies for improved quality and
department productivity.
8. Develops and maintains effective relationships with supervisors and co-workers in performing
assignments and service requests.
9. Manages the departmental budget effectively, determines fiscal requirements and prepares
budgetary recommendations. Identifies appropriate staffing levels for the department.
Education & Experience Requirements:
A high school diploma or equivalent is required. Three years of progressively responsible experience in
dietary services or an equivalent combination of education and experience is strongly preferred.
Supervisory experience preferred. Must possess a current CDM or Dietetic Certification.
Knowledge, Skills & Abilities:
Must have the following knowledge, skills and abilities for this position:
1. Knowledge of healthcare management principles, practices and procedures.
2. Ability to interpret established policies into operating procedures.
3. Ability to coordinate effectively various functions and activities for maximum cooperation and
efficiency.
4. Ability and skills to direct, instruct and advise staff.
5. Ability to receive and effectively react to day-to-day problems presented by staff as well as
others.
6. Effective verbal and written communication skills.
7. Excellent interpersonal and customer service skills.
8. Possess the ability to deal tactfully and communicate effectively with employees, patients, family
members, visitors, and the general public.
