What are the responsibilities and job description for the Full Time Front Desk position at Orchard Canyon?
What You’ll Do
- Create a warm welcome for every arriving guest and a gracious farewell at departure.
- Manage check-ins, check-outs, guest messages, and reservations (training provided; scheduling software experience helpful but not required).
- Keep the front desk, lobby, and guest areas organized, welcoming, and in harmony with our atmosphere.
- Communicate clearly with kitchen, housekeeping, and management to ensure guest needs are met with ease.
- Support guests with information, directions, and small touches that make their stay feel like home.
- Stay engaged during quieter hours by keeping spaces clean, tidy, restocking, and preparing for arrivals.
Who You Are
- Reliable, punctual, and professional - presence and timeliness are essential.
- Experienced in hospitality, customer service, or reception roles (hotel/lodge experience a plus).
- Comfortable with technology; scheduling or reservation software experience is helpful but not required.
- A natural communicator with warmth, patience, and attention to detail.
- Someone who thrives in an intimate, values-driven environment where every role matters.
Our Values in Action
At Orchard Canyon, every team member is a steward of our land, traditions, and hospitality. The right candidate will reflect and embrace our core values:
- Hospitality as Home – creating comfort and belonging in every interaction.
- Excellence – taking pride in the details and striving for quality in every task.
- Wholeheartedness & Presence – showing up fully, with care and sincerity.
- Team Unity – working together with trust, collaboration, and respect.
Position Details
- Compensation: Competitive hourly pay; details discussed during the interview process.
- Training provided in Orchard Canyon systems and guest service approach.
If you are someone who values connection, hospitality, and the chance to create meaningful experiences for others, we’d love to hear from you.