Academic Success Coach

Who is Orbis Education? Orbis partners with colleges and universities to expand their pre-licensure healthcare programs. Our partners leverage our expertise to produce thousands of high-quality graduates ready to enter the workforce and meet employers’ demands.

The Academic Success Coach plays an integral role in the support and success of students in an accelerated nursing program at our site in Utica, NY. Major responsibilities include academic advising/success coaching and the retention/persistence of enrolled nursing students. The Success Coach interacts with students, university faculty and advising teams, professional staff, and other program personnel to enhance and facilitate the progression, and graduation of students. If your area of expertise is counseling, coaching, guiding and cheerleading in a higher ed setting, please join us!

Do you have a strength in relationship building? Are you passionate about guiding or mentoring others? This is a very trainable role and those with a background in Education, Guidance, Counseling, or Workforce Development are welcome to apply.

Academic Partner: Utica University - Accelerated Bachelor of Science in Nursing

Site location: Utica University – 1600 Burrstone Rd, Utica, NY 13502

Schedule: Onsite position, Mon-Fri standard business hours

Training Start: 01/12/2026

Compensation: $60,000 - 64,350k salary

Benefits: Full benefit portfolio including tuition package

Primary Job Objectives

• Facilitation and support of student progression
• Provide on-site success coaching and coordination of appropriate student services
• Manage student registration process for each semester (3 per year)
  
  

What You Will Do

• Provides proactive and developmental coaching/advising for all active students
• Actively initiates and continues ongoing guidance to students whose grades, attendance, and/or personal barriers put them academically at risk
• Communicates concerns about student progress to the student, faculty members, and administration in conjunction with coaching efforts and strategy
• Consistently stays engaged with students in order to promote success by using forums such as: one on one meetings, phone calls, face-to-face video chat, and success seminars
• Ensures timely coordination of registration of selected courses
• Acts as a liaison for student(s) in matters related to academic appeals, readmission requests, grievances, etc. affecting a student’s progress through the program
• Appropriately documents communication with students and maintains all required student population reports
  
  

What You Will Have

• Bachelor's degree required.
• Master’s degree in counseling or related field preferred.
• Additional ongoing training, certifications, or seminar attendance desired
• Positive attitude, high level of energy and enthusiasm
• Ability to read, analyze, and interpret reports
• Confidence, resilience, strong organizational skills, exceptional persistence, a high level of commitment, and the ability to guide and motivate others
  
  

What We’ll Offer In Return

• A career where your work genuinely makes a difference
• A stable income with a good salary
• Extensive training with team and management support
• Structured professional development plans and opportunities
• Outstanding benefits and work perks
• Collaborative and supportive team environment...and more!