What are the responsibilities and job description for the North American Sales Support Coordinator position at ORB™?
North American Sales Support
Remote (Atlanta, GA Area)
The Orb Factory [ORB Toys]
The Orb Factory is seeking a highly organized, detail-oriented professional to support our North American Sales Team. This remote role, based in the Atlanta area, is ideal for someone who thrives in a fast-paced environment, enjoys multitasking, and takes pride in delivering exceptional customer service to major accounts.
If you’re proactive, friendly, professional, and comfortable juggling multiple priorities, we’d love to hear from you.
What You’ll Do:
- Process customer purchase orders and verify the accuracy of all details
- Create and maintain customer account files
- Prepare customer setup forms and agreements
- Update and maintain sales tracking databases
- Support new customer onboarding, sales leads, and sample requests
- Maintain clear and consistent email communication with internal team members to ensure complete and accurate information flow
- Provide general administrative and operational support to the Sales Team
- Travel domestically to support industry trade shows
What We’re Looking For:
- Minimum of 2 years of experience in sales, sales support, accounting/finance, or a fast-paced office environment
- Previous account management experience is a plus
- Advanced proficiency in Excel, Word, Outlook, and similar tools
- Strong attention to detail, organization, and follow-through
- Ability to adapt quickly and manage changing priorities
- High energy, professionalism, and strong interpersonal skills
- Comfortable representing the company at trade shows
This is a great opportunity to join a dynamic, hands-on team within a growing company.
- Please submit your resume along with a brief note about your availability and interest in the position.