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Assistant Manager

Orangetheory - Franchise #0279
Rocky River, OH Full Time
POSTED ON 12/13/2025 CLOSED ON 2/12/2026

What are the responsibilities and job description for the Assistant Manager position at Orangetheory - Franchise #0279?

Benefits:401(k)401(k) matchingCompany partiesCompetitive salaryDental insuranceEmployee discountsFree uniformsHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceCommunity. Passion. Fitness.As a Sales Lead, you will be responsible for providing a welcoming space and remarkable experience to every member and first-time guest. A successful sales lead is someone who provides exceptional customer service and possesses a high emotional intelligence. This role is well suited for someone who is goal-oriented and self-driven. Orangetheory Fitness is a fast-paced, fun, and vibrant work environment.Feel like you could talk to anyone? Then keep reading!JOB DUTIES INCLUDEManages the lead funnel: following up with prospects who have expressed interest in trying Orangetheory, booking their first class, and providing them an exceptional first-time guest experience. Provides membership details based on Group Fitness Coaches prescription.Meet and exceed Key Performance Indicators. Generates leads, books appointments, membership/pack sales, additional revenue drivers.Answer member questions in a timely manner and navigate any concerns appropriately.Maintains brand compliance through following all OTF systems and procedures. Keeps the front desk organized and has the ability to prioritize tasks throughout their shift as necessary.Welcome members by name and take accurate class attendance. Create memorable member moments daily through celebrating birthdays, member anniversaries, and class milestones or personal records.Be well informed on all studio happenings: current promotions, fitness challenges, out-of-studio events, and all corporate initiatives/offerings.Must work well independently and take ownership of their individual contribution to the overall success of the studio and team.Assist with keeping the studio clean and organized.JOB QUALIFICATIONS:2 years customer service experience preferred.1-3 years sales experience preferred.Comfortable working with new technology, smart phones, and computers.Must possess a growth mindset and have a passion for helping others.Possess a strong work ethic, operate with integrity and maintain a professional demeanor.Excellent verbal and written communication skills. Ability to multi-task and manage member questions or concerns.We OfferCompensationHourly, Individual commissionPaid time off (including your birthday)Holiday Pay401K, 401K match following 1 year of employmentHealth insuranceStaff RewardsFitness certification discountsRetail employee discountsWorkout for free at any of our 31 Orangetheory locationEmployee Plus One Membership DiscountDirect your career track to any of the roles below.Fitness CoachGeneral ManagerRegional Sales & Operations ManagerDirector of OperationsGreat company cultureStaff workoutsAnnual Holiday PartyQuarterly workshops for on-going developmentAbout Thrive Venture Group (Franchisee, Area Developer)Thrive Venture Group was founded in January of 2023. Headquartered in Cleveland, OH; TVG proudly operates 32 Orangetheory Fitness studios, across three states: Arkansas, Ohio, and West Virginia. Thrive is comprised of deeply passionate people, led by franchisees who have been with the brand since 2014, on a mission to educate and empower people to be their best selves. This group is uniquely special in part by its active partnership with the Franchisor, Orangetheory Fitness Corporate aka The Grove. Thrive is frequently sought out to pilot new brand initiatives and provide field level feedback, giving us the opportunity create an even greater impact for the entire network.Orangetheory Fitness VisionTo be the trusted global leader of innovative heart rate-based interval training.Orangetheory Fitness ValuesPassionIntegrityAccountabilityInnovationCommunity

Salary : $17 - $19

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