What are the responsibilities and job description for the Full or Part Time Fitness Sales Associate position at Orangetheory Fitness Montgomery?
Job Title: Part-Time Sales Associate
Overview: The Sales Associate role is responsible for running all “front of house” fitness studio operations, with a strong focus on a premier customer experience, as well as meeting sales expectations. Sales Associates are responsible for membership sales, maintaining premier customer experience levels, and contacting prospective members until they join.
Job Benefits:
- Complimentary Premier Membership (unlimited classes, valued at $170/month)
- Supplemental healthcare benefits available
- Preferred pricing on OTF retail, including Lululemon, Nike, Vuori, Beyond Yoga and performance trackers
- Competitive pay with opportunities to increase pay via individual commissions for membership sales and quarterly raise opportunities
- Opportunities for upward mobility within the company
- Working in a fast paced, energetic and positive environment
- Personal and professional development through strategic coaching
- Motivated, team focused competitions
- Working in a constantly evolving culture and technology-based company that provides education through knowledge checks on Orangetheory platforms and frequent trainings
Job Duties:
- Maintains accurate records of conversations with members using established OTF systems
- Responsible for conducting a minimum of 40 calls per shift to prospective members
- Complete all shift duties and cleaning tasks according to the daily checklist
- Maintains an organized and clean lobby/front desk area
- Works closely with Coaches to provide a premier experience for our members (introducing new members, celebrating milestones, etc.)
- Responsible for attending and participating in all relative OTF workshops
- Attend weekly team meeting and one-on-one meeting with studio leader each week
- Attend at least 1 marketing event per month
- Handle and resolve client account concerns/questions in a respectful and timely manner (within 24 hours)
- Uphold the Orangetheory standard for intro closing percentage
- Greet, check in, and assign members starting positions before each class
- Responsible for contributing to your studios monthly self-generated lead goal
- Recommended to take a minimum of two Orangetheory classes per week
- Contribute to our Nichefitness culture, while exhibiting our core values of humble, hungry and smart
Job Qualifications:
- Excellent customer service skills
- Minimum of 1 year sales experience
- Be able to troubleshoot studio operations (technology, equipment, member accounts, etc.)
- Be a problem solver and advocate for a solution for members and the business
- Professional verbal and written communication skills
- Able to balance and excel in a fast-paced work environment
- Currently maintaining a healthy fitness and wellness regimen
- High school diploma, GED, and/or college experience required
- Collaborates well with others
- Flexible to work mornings, afternoons, evenings, weekend hours, marketing and weekend events as needed
Orangetheory Culture Virtues: Humble, Hungry and Smart
Reporting Structure: Studio Leader
Compensation: $10-$13/hour individual monthly commission, OTF Premier Membership
Job Type: Part-time
Pay: $10.00 - $13.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Application Question(s):
- What is your availability?
Experience:
- Front desk: 1 year (Preferred)
Work Location: In person
Salary : $10 - $13