Regional Service Manager

Join Orange EV , a fast-growing manufacturer of electric vehicles that are better for the earth, people and the bottom line. Make a difference for the world as part of a company leading the electric vehicle revolution.

Position Summary

We are searching for a Technically minded professional with administrative, and management capabilities to join the Service Team. This position reports directly to the National Service Director. The person in this role would assume the functions below in addition to other items as the company and position advances.

Position Responsibilities

• Management Role
• Build Relationships with all Orange EV Supervisors
• Manage Supervisor and support role hiring
• Assist Supervisors with new Technician Hiring
• Perform annual reviews and performance coaching
• Manage regional service budget
• Customer Facing Role
• Build relationships with customer leadership
• Participate in scorecard presentations, business reviews and escalated service issue meetings
• Service Work Entry and Metrics
• Manage regional ticket entry accuracy, invoicing and associated KPIs
• Lead efforts to non-warranty parts and labor sales
• Technical Capability
• Engage in major technical conversations, upgrades, and solutions with all departments
• Leadership Team
• Participate in both Technical and Non-Technical Leadership meetings
  
  

Position Qualifications

• Technical Knowledge of Automotive, Heavy Equipment, or Electric Vehicles
• Management Experience
• Ability to handle many functions at one time and adjust to rapidly changing priorities and schedules
• Ability to set and prioritize goals and achieve them on schedule
• Strong written and verbal communications skills
• Proficiency with Microsoft Office (PowerPoint, Excel, Word)
• Bachelors’ degree or equivalent experience
  
  

Orange EV is an Equal Opportunity Employers and seek diversity in candidates for employment.

EEO Employer W/M/Vet/Disabled/Sexual Orientation/Gender Identity