What are the responsibilities and job description for the Dental Office Administrator position at Orange Door Dental Group of Warsaw?
Our Warsaw family dental practice is currently seeking to hire an enthusiastic, efficient and energetic Dental Office Administrator for our established and thriving team.
Patient care, comfort and service are our top priorities and frame all of the objectives for everyday operations.
Responsibilities include but are not limited to:
- Provide quality customer service by greeting patients at check-in and check-out
- Verify patient insurance eligibility and service limits prior to appointment and ensure information is correct in the patient's chart
- Schedule follow-up operatory treatment and six month recall appointments for patients
- Answer incoming calls to assist patient in scheduling/rescheduling appointments, answer patient questions if possible, direct the caller to the proper person and/or take messages when necessary
- Ensure our patients are receiving the dental care they need by making outbound calls to confirm patients, to reschedule patients that do not make their appointment, and to call patients that have treatment that needs to be completed
- Process patient payments via cash, check, credit card
Skills/Education
- Dental knowledge and experience preferred but not required
- Excellent communication and people skills
- Attention to detail
- Well-organized and reliable
- High school diploma; GED
Job Type: Full-time
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
Work Location: In person