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Senior Service Center Technician

Orange County Fire Authority
Orange County Fire Authority Salary
Irvine, CA Full Time
POSTED ON 8/3/2026
AVAILABLE BEFORE 9/2/2026
Description

This Senior Service Center Technician recruitment is an Orange County Fire Authority (OCFA) internal recruitment. Only applications from current, qualified OCFA personnel will be accepted.

Your application MUST include all current, relevant OCFA work experience to be considered for this position. Failure to include your OCFA work experience along with any other related qualifying experience in the work history section of your application will result in disqualification from the selection process.

The OCFA is currently recruiting to fill multiple vacancies in the Service Center Division for the position of Senior Service Center Technician. This recruitment will be used to fill the current vacancies and establish an eligibility list for future vacancies.

Class Summary

Under general supervision, performs a wide variety of semi-skilled and skilled activities, including mechanical repair and fabrication for specialized fire equipment; performs a variety of specialized warehousing activities; and performs related duties as assigned.

Distinguishing Characteristics

The Senior Service Center Technician is the third level in a five level Service Center Technician series. This is the advanced-level classification in the Service Center Technician series responsible for performing the most complex work assigned to the series. Incumbents regularly work on tasks which are varied and complex, requiring considerable discretion and independent judgment. Positions in the classification rely on experience and judgment to perform assigned duties/ensure efficient and effective servicing function of the assigned program area. Assignments are given with general guidelines and incumbents are responsible for establishing objectives, timelines and methods to deliver services and complete assignments. Work is typically reviewed upon completion for soundness, appropriateness, and conformity to policy and requirements. This class is distinguished from the Service Center Lead in that the latter is responsible for performing advanced level work associated with this class series as well as providing training and lead direction over the work of the Service Center staff.

Receives general supervision from the Service Center Supervisor. Exercises technical and functional direction over and provides training to less experienced staff.

Essential Functions

To view the full list of essential functions, please use the following link to access the class specification: Senior Service Center Technician

Minimum Qualifications

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

EDUCATION (position Requirements At Entry)

  • Equivalent to completion of the twelfth (12th) grade.

EXPERIENCE (position Requirements At Entry)

  • Three (3) years of experience performing the full range of duties similar to that of a Service Center Technician II with the OCFA or other fire agency.

Licenses And Certifications

  • Possession of, or ability to obtain, a valid Class C California driver's license.
  • Possession of, or ability to obtain, a valid California driver's Class B license.
  • Possession of, or ability to obtain, a valid Forklift Operator Certification at time of appointment or within three (3) months of appointment.
  • Possession of, or ability to obtain, a valid SCBA Air Supplied Technician certification or equivalent certification(s) at time of appointment or within twelve (12) months of appointment.

This classification is subject to enrollment in the California DMV Pull Notice Program, which periodically provides Risk Management with the incumbent's Driver License record and status. Additionally, the incumbent with a Class B license is subject to the provisions of the Department of Transportation (DOT) regulations, which includes DOT pre-employment drug testing and random drug and alcohol testing while employed in this classification.

To view the full list of knowledge and skills required, please use the following link to access the class specification: Senior Service Center Technician

SUPPLEMENTAL INFORMATION

To view the full physical requirements and working conditions description, please use the following link to access the class specification: Senior Service Center Technician

Tentative Schedule Of Events

  • Recruitment Closes: Monday, August 3, 2026
  • Oral Interview: Week of August 17, 2026
  • Selection Interview: TBD

How To Apply

To apply, go to www.ocfa.org. Interested OCFA personnel are to submit the following:

  • Online application - Application must show current OCFA experience in the work experience section of their application

Only online applications will be accepted. Resumes will not be accepted in lieu of required online application. Responses of "see resume" or "see attached" may result in disqualification.

Selection Procedures

TESTING:

Testing for this position may include, but is not limited to the following: written exam, practical exam, panel interview, physical ability test, assessment center, oral presentation, project assignment, etc. If a revision is made to a testing component during a recruitment process, the assigned recruiter will notify by email all affected applicants.

Eligible List

The eligibility list will remain in effect for a period of one (1) year from the date of establishment. The Human Resources Director may abolish or extend a promotional eligibility list at any time.

Americans With Disabilities Act (ada) Accommodation

In accordance with the Americans with Disabilities Act, persons with disabilities requiring reasonable accommodations for the purposes of employment testing should contact Duke Steppe, Human Resources Manager at (714) 573-6807 or dukesteppe@ocfa.org at least 72 hours prior to any portion of the examination process.

Recruitment/Selection Process And Requirements

All recruitment/selection process and requirements will be held in accordance with the OCFA's Selection Rules, which are available for inspection in the Human Resources office.

Withdrawing From Recruitment Process

If an applicant chooses to withdraw from this recruitment process, he/she is required to submit an email notification to Duke Steppe, Human Resources Manager at dukesteppe@ocfa.org requesting a withdrawal from the process. The email to the recruiter must include the applicant's current phone number.

Questions

All questions regarding this recruitment should be directed to Duke Steppe, Human Resources Manager at (714) 573-6807 or dukesteppe@ocfa.org.

Note

The provisions of this publication do not constitute an express or implied contract. Any provision in this publication may be modified or revoked without notice.

Orange County Employees Association (OCEA) Representation

This classification is represented by the OCEA. Please visit the Orange County Employees' Association for additional information.

Merit Salary Increases

Employees are eligible for a merit salary increase (1 to 4 steps) at their six-month review date, and annually thereafter based upon work performance until step 12 of the salary range is reached.

Medical Benefit

Benefits

Employees have a choice of medical plans under the CalPERS Health Benefits Program and the Authority contributes towards the cost of health premiums as follows:

  • 100% of cost for employee only premium; or
  • 75% of cost for dependent/family premium

The enrollment period for a new employee is sixty (60) days from the date of employment. The effective date of coverage will begin on the first day of the month following submission of the CalPERS Health Benefit Plan Enrollment Form.

Medical Opt-Out: Effective January 1, 2026, employees who submit sufficient proof of alternate group health insurance may waive coverage and receive the following in bi-monthly taxable cash:

  • Full-Time Employees: $386.27 per pay period (24 pay periods)
  • Part-Time Employees: $193.14 per pay period (24 pay periods)

Please visit CalPERS for more information regarding the various plans offered under the CalPERS Health Benefits Program, as well as the current premium rates.

OCEA Health & Welfare Benefits Plan

The OCFA contributes to the OCEA Health & Welfare Trust which provides for the following dental, vision, disability insurance, and life insurance for all employees in regular or limited-term positions represented by OCEA, regardless of membership status. With a union membership, employees have the option to purchase additional insurance available through the OCEA. Please visit the Health & Welfare Trust webpage for additional information.

Retirement

All regular OCFA employees are members of the Orange County Employees Retirement System (OCERS) - a defined benefit retirement program. Employees are enrolled in one of the following retirement formulas based on date of hire.

Legacy General Members: Employees hired on or after December 1, 2012, who establish reciprocity with OCERS are enrolled in the 2% at age 55 retirement formula (Plan N). Employees pays their maximum employee contribution based on age of entry into OCERS (or reciprocal retirement system), including any increases to the maximum employee contribution as calculated by OCERS. Please visit OCERS to view compensation and benefit limits. https://www.ocers.org/post/compensation-and-benefit-limits

New General Members (PEPRA): Employees hired on or after January 1, 2013, without reciprocity are enrolled in the 2.5% at age 67 retirement formula (Plan U). Employees contribute 50% of the normal retirement cost toward the employee's retirement contribution but no higher than their maximum employee contribution (based on age of entry into OCERS). Please visit OCERS to view compensation and benefit limits. https://www.ocers.org/post/compensation-and-benefit-limits

For more information about OCERS retirement, please visit OCERS.

Deferred Compensation

Employees in regular or limited-term positions may voluntarily participate in the Authority's deferred compensation plan. This plan is provided by Nationwide Retirement Services and allows for pre- and post-tax deferrals.

Retiree Health Reimbursement Arrangement

General Unit members hired on/after January 1, 2007, are enrolled in a defined contribution retiree health reimbursement arrangement to which they contribute 4.0% of base salary.

Social Security

Orange County Fire Authority employees are not covered under the provisions of Federal Social Security (OASDI); therefore, they are not required to contribute 6.2% of salary towards Social Security.

Medicare

Employees contribute 1.45% to Medicare. Employees whose wages exceed $200,000 in a calendar year shall contribute an additional 0.9%.

Educational Incentive Pay

Education

Employees with college-level semester units, a bachelor's degree, or completion of an approved course from the Universal Technical Institute (UTI) or equivalent, are eligible for educational incentive pay as follows:

  • 60 units or UTI course = 2.5% of base salary per month; or
  • 90 units = 3% of base salary per month; or
  • Bachelor's degree = 5.5% of base salary per month

The maximum educational incentive pay an employee may receive is 5.5% of base salary.

Other Specialty Pays / Reimbursements

Employees under special classifications or assignments, or who possess specialized skills/training/certification, may be eligible for other specialty pays. Please refer to the OCEA MOU for further details.

Tuition Reimbursement

Tuition reimbursement is $2,000 per fiscal year to cover certain expenses associated with academic pursuits.

Vacation

Vacation accrual is based on hours of completed continuous service (regular hours) exclusive of overtime:

  • Upon employment and up to 3 years, up to 80 hours per year
  • After 3 years, but less than 10 years, up to 120 hours per year
  • After 10 years, up to 160 hours per year

Holidays

Employees in the General Unit observe 13 holidays within the calendar year:

  • New Year's Day
  • Martin Luther King Jr.'s Birthday
  • Lincoln's Birthday
  • President's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Indigenous Peoples' Day
  • Veteran's Day
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Eve
  • Christmas Day

Full-time ten (10) hour, nine (9) hour, and eight (8) hour workday employees receive holiday pay for the number of hours they are regularly scheduled to work. When a holiday occurs on the employee's day off, the employee receives eight (8) hours of holiday pay or eight (8) hours of compensatory time. Full-time twenty-four (24) hour, thirteen (13) hour, and twelve (12) hour workday employees receive nine (9) hours of holiday pay or nine (9) hours of compensatory time.

Sick Leave

Sick leave is accumulated from year-to-year and accrues as follows:

  • Upon employment, up to 72 hours per year
  • After 3 years, up 96 hours per year

At retirement, employees receive a payoff of their sick leave based on their years of full-time continuous service.

Paid Annual Leave (PAL)

After completion of new probation, a full-time employee will be eligible to take up to thirty-six (36) hours of paid time off each year, in addition to his/her accrued time [Part-time employees are eligible for eighteen (18) hours]. PAL is awarded on the first day of pay period 1 of the subsequent year and every year thereafter. PAL cannot be cashed out and must be used by the last day of pay period 26 within the calendar year it is earned.

Uniforms

The Authority provides uniforms to employees in designated positions.

Flexible Spending Accounts (FSAs)

The OCFA offers regular, limited-term, and probationary employees both a Medical and Dependent Care Flexible Spending Accounts (FSAs), which allows you to contribute pre-tax dollars into an account that can be used throughout the year on qualified medical or dependent care expenses. Participants pay fewer taxes and take home more money.

Behavioral Health and Wellness

OCFA offers a variety of behavioral health and wellness services to our employees and their dependents, including access to the OCFA Peer Support Team Members, OCFA Chaplains, and the Counseling Team International (TCTI). TCTI provides behavioral health and wellness services to public safety agency employees and their eligible family members with confidential professional assistance. Support services include, but are not limited to, the following types of situations: marital and family problems, stress/burnout, anger management, separation/divorce, child/adolescent issues, depression, and critical incident/trauma. TCTI also offers life care resource assistance for childcare, adoption, elderly and senior care, and financial information.

Pet Discount Program

OCFA has partnered with United Pet Care to offer a pet healthcare program. This program helps employees reduce the cost of escalating veterinary bills at an affordable rate. All pets are eligible regardless of their age or medical condition.

Benevolent Association

Employees have the option to join OCFA’s Benevolent Association which was created to "Take Care of Their Own". Included in your $8.00 per pay period cost is $10,000 Member Death Benefit, $4,000 Dependent Death Benefit, $32,500 Annual Scholarships for Members and Dependents., Hardship Grants/Loans, Annual Picnic for Members, Holiday Ball, Retiree Tribute. In addition, Discount Offers- Recreation/Amusement Parks, fitness 19 & 24-Hour Fit. gym membership. Discount Movie Tickets, Angel Baseball Games with Tailgate Party, etc.). In addition, membership allows access to very good supplemental insurances of many type, including Long Term Disability, Long Term Care, Various AFLAC (ICU, Cancer, Accident Inj., CSFA membership, Living Trusts & more. The Family Auxiliary and KIDS Fund (provides monetary assistance only to kids of members), both operate under the Benevolent Assoc. Visit the OCFA Benevolent Association Website for more information or you can watch OCFA Benevolent Association Overview.

Updated:07/2026

This benefit summary is intended to provide an easy way for current and prospective employees to access fringe benefit information, including voluntary options. This summary is intended to be accurate, but it is not an official plan document, and has no legal or binding effect as an expressed or implied contract, or otherwise, and does not alter or amend any provision of the Memoranda of Understanding, Personnel and Salary Resolution, retirement contract, insurance policy contract, or any other official document of the Orange County Fire Authority, including Standard Operating Procedures and General Orders. All insurance benefits described in the summary are subject to the terms and limitations of the Orange County Fire Authority's insurance contracts with individual insurance providers. Should you have any questions pertaining to information in this summary, please contact the Human Resources Department at (714) 573-6800.

01

The Orange County Fire Authority (OCFA) uses e-mail to notify applicants of important information relating to the status and processing of applications. We do so as part of our ongoing efforts to increase efficiency, conserve resources, and minimize delays and costs. Therefore, as an applicant, please ensure that the e-mail address you provide is current, secure, and readily accessible to you. We recommend that you do not share e-mail addresses with other individuals who may inadvertently delete important communications sent to you. Spam or other filters should be adjusted to accept e-mails from ocfa.org and governmentjobs.com. Please read each e-mail notice carefully and in a timely manner. Follow further instructions, if any. Please acknowledge that I have read, understand, and agree to the above.

  • Yes
  • No

02

This recruitment is open to current OCFA employees only. Are you a current Orange County Fire Authority employee?

  • Yes
  • No

03

Please indicate the highest level of education you have completed.

  • Less than High School Diploma or GED
  • High School Diploma or GED
  • Some college coursework completed
  • Associate's Degree
  • Bachelor's Degree
  • Master's Degree

04

Please indicate the years of experience performing the full range of duties similar to that of a Service Center Technician II with the OCFA or other fire agency you possess (all related experience MUST be detailed in the employment section of your application).

  • Three (3) or more years of experience performing the full range of duties similar to that of a Service Center Technician II with the OCFA or other fire agency.
  • Less than three (3) years of experience performing the full range of duties similar to that of a Service Center Technician II with the OCFA or other fire agency.

05

Please select the class of valid California Driver License you possess.

  • Class A
  • Class B
  • Class C
  • I do not possess a valid California's Driver's License

06

Please select from the choices below if you possess any of the valid certifications listed.

  • A valid Forklift Operator certification
  • A valid SCBA Air Supplied Technician certification or equivalent certification(s)
  • Required Question

Salary : $2,000 - $200,000

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