What are the responsibilities and job description for the Account Manager Trainee position at Orange County Connections?
A powerhouse consulting and sales agency in Huntington Beach known for its ability to curate impactful sales and customer acquisition strategies that elevate our client’s profitability, maximize their margins and accelerate business growth. Due to increased demand and new client partnerships, we are actively seeking a strategic, confident Account Manager Trainee to join our team.
The Account Manager Trainee is instrumental to our sales team. This is a frontline position where the Account Manager Trainee plays a key role in executing front-facing sales and business development solutions on behalf of our client. In this role, your core function is to meet with customers, deliver engaging sales presentations, maintain relationships and support business growth. Your success in this position will directly influence how we grow, serve, and retain our valued client partnerships.
What You’ll Do as an Account Manager Trainee:
- Serve as a day-to-day contact for new customers and promote product and service solutions based on the customer’s need
- Manage the sales pipeline and ensure a smooth, efficient sales enrollment process
- Qualify and determine eligibility for new customer accounts by establishing genuine rapport and using consultative techniques
- Respond to customer questions, complaints and escalations with professionalism, honesty and transparency
- Track sales performance metrics and report back to senior management to ensure we are on target to achieve key deliverables
- Assist in the onboarding and training of customer service and team members by facilitating onboarding sessions, providing hands-on guidance and reinforcing company policies
What We’re Looking For in an Account Manager Trainee:
- Clear, persuasive and empathetic communication skills with a high degree of empathy and emotional intelligence
- Ability to create genuine relationships with clients and internal team members that is built on a foundation of trust, support and respect
- Solution-focused mindset with a commitment to addressing and solving a client’s needs
- Ability to think critically and deliver quality solutions to challenges in a timely, efficient manner
- Confident, tenacious attitude making data-driven decisions and working through pressure
- Take ownership of results (wins and setbacks) whether in an individual or team setting
- Thrive in a leadership role and enjoy mentoring, inspiring and coaching those around you
- Resilient and tenacious attitude as you approach challenges with focus, precision and grit
Job Type: Full-time
Projected Total Compensation: $49,000.00 - $57,000.00 per year
Benefits:
- 401(k)
- Employee discount
Work Location: In person
Salary : $49,000 - $57,000