What are the responsibilities and job description for the Trust Operations Specialist I position at Orange Bank & Trust Company?
Title: Trust Services Operations Specialist – Level 1
Department: Trust Services Division
Reports to: Trust Operations Manager
General Summary: The primary function of this role should be to assist Trust Operations with all daily, weekly, monthly, quarterly and annual Trust Operations functions, including, but not limited to, daily settlement, trade settlement and support, client record maintenance, audit research, etc. as needed. This role should act as backup and support for preparing the monthly TAC and quarterly TCB meetings, including scheduling, compiling and disseminating reports and meeting minutes. Additionally, this role should perform all the day-to-day administrative tasks for the Division.
Essential Operational Duties and Job Responsibilities (80% of time):
1. Provide support to Trust Operations Manager and Trust Operations Assistant Manager and be trained as back-up to cover when necessary
2. Assist Trust Officers/Administrators as needed
3. Set up disbursements and deposits as needed
4. Prepare and mail OBT Indemnification letters as needed
5. File client documents in electronic storage system
6. Prepare daily settlement in conjunction with back office support
a. Run and perform quality control review of all reports
b. Resolve settlement issues
c. Monitor Verafin for OFAC Watch List hits
d. Monitor for overdrafts
7. Stage and monitor mutual fund/custody trades as requested
8. Create/retrieve operational reports as needed
9. Perform system maintenance on client records as needed
10. Run, store and mail Trade Advices for clients
11. Comply with all Trust Policies and Procedures
Essential Administrative Duties and Job Responsibilities (20% of time):
1. Assist with assembling and distributing Agenda and meeting materials for monthly TAC and quarterly TCB meetings
a. Run and distribute investment review blocks
b. Upload investment reviews
c. Upload approved Watchlists
d. Run trade reports
e. Manage outstanding exceptions
f. Prepare Open/Closed report
2. Assist with marketing and sales projects as needed
3. Separate and distribute incoming mail
4. Answer incoming phone calls and take messages
5.. Order office supplies for department
6. Coordinate ordering of department holiday gifts
7. Maintain department internal contact lists
OTHER RESPONSIBILITIES
1. Other responsibilities as assigned by management
2. Outside training
EDUCATION/CERTIFICATION/EXPERIENCE Education: Required: 2 year college degree Preferred: 4 year college degree Experience: Required: Minimum of one year of Trust/Bank operations or other relevant experience Preferred: Trust or brokerage operations experience. Bank operations and accounting experience considered.
KNOWLEDGE/SKILLS/ABILITIES
1. Microsoft Excel, Word and Outlook
2. Must be able to interact in a professional manner with clients, staff and vendors
3. High degree of accuracy and attention to detail
4. Ability to prioritize and organize work in a fast paced environment
5. Ability to learn Trust accounting system and document imaging system
WORK ENVIRONMENT Working Conditions: Trust operations staff works in a general office setting and supports the entire Trust team and book of clients to maintain accurate client records in accordance with sound fiduciary practices and policies and procedures. Trust operations staff interacts with all staff as well as clients.
Equipment Operations: PC, scanner, printer, copier, remote deposit scanner
PHYSICAL DEMANDS None
Special Note: External and internal applicants, as well as position incumbents, must be able to perform the essential job functions as set forth above. Orange Bank & Trust Company is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital Status, Military Status or any other legally -recognized protected basis under federal ,state or local laws , regulations or ordinances
Salary : $24 - $27