IT Security and Operations Manager

General Summary:  

Responsible for the management of the overall Information Systems & Technology solution for Orange Bank &  Trust Company as well as its parent company, Orange County Bancorp Inc. and Hudson Valley Investment Advisors, Inc.   

Responsible for managing the Bank’s technology operations in support of the SVP-CIO, including but not limited to cybersecurity, cloud technologies, helpdesk, networking, infrastructure, regulatory requirements and continued enhancement of policies and procedures reflecting the company’s evolving risk tolerance. Collaborates with technology vendors and service providers to support internal and external customers and clients in a growing organization.

Essential Duties and Job Responsibilities:

• Establish and maintain the Bank’s cybersecurity perimeter. Partner with appropriate resources internally and externally to mitigate IT Risk and build compensating controls where applicable.
• Drive Cloud strategy definition and onboarding activities including, but not limited to, governance and security.
• Manage and build out IT Helpdesk team providing senior guidance in support of issue remediation 
• Ensure compliance with all applicable information technology and cyber security regulations, including but not limited to, NYDFS, FRB, FDIC, and SEC.
• Direct and manage the daily activities of the IT department; inclusive of work assignment and deliverables to ensure service levels are met. 
• Ensure that all Bank systems operate efficiently and securely. Establish and maintain uptime SLAs.
• Maintain IT Operating environment documentation.
• Manages and enforces IT operating environment documentation, including IT standards, policies and procedures and development and documentation of standard operating procedures, processes and best practices in accordance with regulatory standards and bank risk tolerance.
• Vendor management of mission critical IT software and service providers, while coordinating with Compliance Department and vendor requirements.
• Maintains compliance with all banking industry specific IT compliance and audit requirements.
• Stay current on trends in banking software, support user departments in software selection and participate in new product development discussions
• Performs other duties as required and assigned.

EDUCATION, CERTIFICATION, EXPERIENCE:

• Bachelor’s degree in Computer Science, with preference given to an advanced degree 
• Minimum of 10 years in IT with 3 years of supervisory experience
• CISSP or CCSP certification is required for this position. Candidates w/o this certification will be considered but are required to obtain within a pre-agreed period. 
• Azure certification is a significant plus.
• Experience with securing cloud first environments.
• An understanding of networking technologies and architectures.

KNOWLEDGE, SKILLS, ABILITIES:

• Knowledge of Bank IT trends & strategies
• Ability to exercise independent and collaborative decision making
• Ability to identify inefficient or ineffective processes and develop solutions to improve or eliminate waste
• Strong verbal, written, and interpersonal skills
• Detail-oriented and organized
• Project management skills
• Excellent problem-solving skills
• Ability to effectively and efficiently communicate 
• Ability to work independently and as a team member
• Ability to organize and prioritize to meet work deadlines
• Strong technical background with extensive experience in IT and having managed IT teams and superior customer service skills

WORK ENVIRONMENT:

1. Frequently required to skillfully operate a computer, telephone and other standard office equipment.
2. Occasionally travel outside of work location to attend meetings and training programs.

PHYSICAL DEMANDS:

1. Frequently required to sit for prolonged periods of time.
2. Normal range of vision, speech and hearing abilities required.
3. Mobility required greeting and assisting employees and visitors.
4. Occasionally lift and/or move up to 50 pounds.

Special Note:

External and internal applicants, as well as position incumbents, must be able to perform the essential job functions as set forth above.  Orange Bank and Trust Company is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military or veteran status or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

Upon request, individuals with disabilities may be entitled to a reasonable accommodation. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the bank.  Please inform the Human Resources Department if you need assistance completing any forms or to otherwise participate in the application process or, at the appropriate time, to perform the essential functions of the job.  

This job description in no way states or implies that these are the only duties to be performed by an employee.  Additional functions and requirements may be assigned by supervisors as deemed appropriate, based on the employee’s knowledge, skill and ability as well as his/her mental and physical abilities.