What are the responsibilities and job description for the Scheduling Coordinator position at Oral Surgery Solutions?
Job Title: Scheduling Coordinator – Oral Surgery Office
Location: Westmont, IL and Elmwood Park, IL
Job Type: Full-Time
Schedule: Monday–Friday, 8:00 AM–4:30 PM (occasional weekends may be required)
Salary: Competitive Benefits
About Us:
At Oral Surgery Solutions, we are a leading oral surgery practice dedicated to providing exceptional patient care in a fast-paced and supportive environment. Our team is passionate about delivering compassionate and professional service, and we’re looking for a motivated Scheduling Coordinator to join us.
Position Overview:
We are seeking an organized, friendly team player who thrives in a busy environment and can multitask effectively. As a Scheduling Coordinator, you will help manage patient flow, assist with insurance verification, schedule appointments, and support overall office operations. If you are detail-oriented, adaptable, and committed to providing excellent patient experiences, we encourage you to apply!
Key Responsibilities:
- Scheduling: Coordinate consultations, surgeries, and follow-up appointments for patients and referring offices.
- Insurance Coordination: Verify insurance benefits, submit pre-authorizations, and support claim submissions.
- Payment Handling: Collect payments (co-pays, outstanding balances) and process transactions accurately.
- Phone Management: Handle high-volume incoming calls and respond to patient and referring office inquiries professionally.
- Patient Records: Maintain accurate and up-to-date patient information; follow up on authorizations and clearances.
- Medical Clearances: Communicate with patients and medical offices to obtain necessary pre-surgical clearances.
- Cross-Office Communication: Collaborate with other dental and medical offices to coordinate patient care.
Qualifications:
- Previous experience in a dental or medical office is preferred but not required — we are willing to train the right candidate!
- Strong organizational and time management skills.
- Desire and ability to learn new skills.
- Excellent customer service skills with a friendly and professional demeanor.
- Familiarity with platforms such as Weave, Denticon, and Google Docs is a plus, but not required.
- Willingness to work occasional weekends.
- Ability to handle high call volumes and manage multiple tasks in a fast-paced setting.
- Knowledge of insurance processes (verification, pre-authorizations, claims) is helpful.
- HIPAA compliance and strong attention to detail.
- Bilingual abilities (Spanish or another language) are a plus.
Why Join Us?
- Competitive salary and benefits package
- Health, dental, and vision insurance
- Paid time off (PTO) and holiday benefits
- Opportunities for professional growth and development
How to Apply:
Submit your resume through really along with a brief note about why you would be a great fit for our team. We look forward to hearing from you!
Job Type: Full-time
Pay: $21.00 - $28.00 per hour
Expected hours: 40.00 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Medical Specialty:
- Surgery
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Westmont, IL 60559 and Elmwood Park, IL (Required)
Ability to Relocate:
- Westmont, IL 60559: Relocate before starting work (Required)
Work Location: In person
Job Type: Full-time
Pay: $21.00 - $28.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Ability to Commute:
- Westmont, IL 60559 (Required)
Ability to Relocate:
- Westmont, IL 60559: Relocate before starting work (Required)
Work Location: In person
Salary : $21 - $28