Oral Surgery Treatment Coordinator

Job Summary

We are seeking an experienced Oral Surgery Treatment Coordinator to join our growing practice. The ideal candidate is highly organized, compassionate, and confident in presenting treatment plans while delivering exceptional patient care. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced oral surgery environment.

**This is not an entry-level position. Applicants must have prior experience in an Oral Surgery Office. Minimal training will be provided and will be limited to our office protocols, workflows, and software. Candidates without direct oral surgery experience will not be considered. **

Responsibilities

• Verify dental and/or medical insurance benefits, obtain pre-authorizations, accurately estimate patient financial responsibility, present treatment plans, procedures, insurance coverage, and financial arrangements clearly to patients.
• Manage a high-volume, multi-line phone system while providing courteous, professional service and responding to patient inquiries regarding treatment, scheduling, insurance, and post-operative care.
• Schedule appointments, direct calls appropriately, and ensure each patient interaction is handled with a friendly and helpful demeanor.
• Maintain accurate patient records and documentation while ensuring all information is complete and up to date.
• Coordinate with dental offices to support seamless communication and continuity of patient care.
• Follow up with patients regarding pending treatment, scheduling needs, and outstanding appointments.
• Maintain compliance with HIPAA regulations and office policies.
• Provide exceptional customer service while creating a positive and welcoming patient experience.

Requirements

• Minimum of 2 years of experience as an Oral Surgery Treatment Coordinator is required.
• Strong understanding of dental insurance, treatment planning, oral surgery procedures, and patient financial coordination.
• Experience verifying insurance benefits, obtaining pre-authorizations, and explaining treatment costs and financial options to patients.
• Proficiency with dental practice management software such as Dentrix, Eaglesoft, WinOMS, or similar systems.
• Experience coordinating IV sedation, surgical procedures, and complex treatment cases.
• Excellent communication, presentation, and interpersonal skills
• Strong organizational skills with the ability to prioritize tasks, manage multiple responsibilities, and maintain accuracy in a fast-paced environment.
• Professional appearance, positive attitude, and commitment to providing exceptional patient care.

What We're Looking For

We are seeking a dependable, motivated professional who:

• Takes pride in providing a high level of patient service and creating a positive patient experience.
• Communicates confidently and compassionately with patients throughout their treatment process.
• Demonstrates strong attention to detail, follow-through, and problem-solving skills.
• Maintains professionalism, efficiency, and a positive attitude in a busy surgical environment.
• Presents themselves in a neat, professional, and well-groomed manner with a polished appearance that reflects the quality of care provided by our practice.
• Comfortable managing patient interactions by phone, in person, and through all stages of the treatment coordination process.
• Ability to work independently while collaborating effectively with the surgeons, clinical, and administrative team.

Join our team as an Oral Surgery Treatment Coordinator to play a vital role in delivering outstanding patient care while supporting efficient clinic operations through your expertise and compassionate approach!

Pay: $18.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Application Question(s):

• Must have an Email other than Indeed to apply

Experience:

• Oral Surgery: 2 years (Required)

Work Location: In person

Salary : $18