What are the responsibilities and job description for the Front Desk Patient Coordinator position at Oral Surgery Associates of Lansing?
Full-Time | Oral Surgery Associates of Lansing
Oral Surgery Associates is a 6-doctor, 5-location practice proudly serving patients across the Greater Lansing area, Ionia, and Grand Rapids. We are a fast-paced, patient-centered oral surgery practice seeking a motivated and adaptable Front Desk Patient Coordinator to join our team.
The ideal candidate will have prior experience in a medical or dental setting, exhibit pristine customer service skills, and excel at switching between tasks efficiently in a dynamic and high-speed environment.
Key Responsibilities:
- Greet patients warmly and professionally at the front desk
- Answer incoming phone calls and schedule patient appointments across multiple locations
- Enter and update patient information accurately in the practice management system
- Verify patient insurance prior to appointments and ensure all necessary documentation is obtained
- Confirm that all x-rays, referrals, and medical clearances are received and organized in advance of the patient’s visit
- Provide exceptional service to patients, referring offices, and team members
Qualifications:
- Previous dental or medical office experience preferred
- Strong multitasking skills and attention to detail
- Ability to work effectively in a high-volume, team-oriented environment
- Excellent verbal and written communication skills
- Proficiency with electronic health records and scheduling systems is a plus
Schedule:
- Full-time
- Monday through Friday
Benefits:
- 401(k)
- Health, dental, vison, and life insurance
- Short-term disability insurance
- Paid time off
If you thrive in a fast-paced clinical setting and are passionate about patient care, we invite you to apply and join a dedicated and growing team of professionals.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- office/administrative: 1 year (Preferred)
Ability to Commute:
- Lansing, MI 48917 (Required)
Work Location: In person