What are the responsibilities and job description for the Sr Principal Service Reliability Engineer position at Oracle?
The Oracle ERP Cloud Operations team is looking for passionate, innovative, high caliber, team oriented people that seek being a major part of a transformative revolution in the development of modern business cloud based applications. As part of the market leading ERP Cloud, Oracle ERP Cloud Operations offers a broad suite of modules and capabilities designed to empower the development organization with world-class service reliability engineering disciplines and deliver customer success with streamlined process, increased productivity, and improved business decisions.
Service Reliability Engineer will work on latest and greatest software stack to provide exceptional service to internal and external customers. Ideal candidate will have a solid understanding of microservices architecture with hands on experience in Kubernetes, Prometheus, Grafana . You will be responsible for the full-stack service reliability from APP to Database in the Oracle Cloud.
Qualifications:
Disclaimer:Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $102,200 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC5
Responsibilities:
Key Responsibilities
- End-to-end service ownership: design for telemetry, security, resiliency, scalability, and performance; lead sizing/architecture; drive service health reviews and process simplification.
- Incident management and prevention: lead postmortems/RCAs, coordinate fixes, define repair items, and implement data-driven prevention and continuous improvement.
- AI/ML and GenAI delivery: design and integrate solutions such as LLMs, RAG, agentic workflows, and conversational AI; build low-latency model serving and retraining pipelines; create PoCs in java / python and productionize them.
- Application engineering: develop performant microservices for distributed, containerized, cloud-native systems in java / python; apply SDLC best practices and CI/CD.
- Automation: eliminate toil by automating operational workflows, recovery procedures, code delivery, and configuration management; build internal tools and reusable scripts/services to accelerate delivery and reduce errors.
- Observability: define and implement monitoring, logging, alerting, and tracing strategies; establish SLOs/SLIs/error budgets; improve diagnostics and performance visibility for rapid triage.
- Cross-functional collaboration: partner with product, operations, and data teams to translate requirements into secure, scalable solutions; communicate effectively with technical and non-technical stakeholders.
Minimum Qualifications
- BS/MS in Computer Science or related field; 10 years of software engineering in cloud environments.
- Strong in distributed systems/microservices using java / python; SQL/data modeling; python for AI/automation.
- SRE/DevOps expertise: systems and networking fundamentals, application security, observability, performance analysis, and incident response.
- Proven SDLC excellence: code quality, reviews, version control, CI/CD, testing, and release engineering.
- Excellent written and verbal communication; English fluency.
Preferred/Technical Skills
- AI/ML/GenAI: experience with foundational models, RAG, agentic architectures; model deployment, optimization, monitoring, and retraining.
- Cloud and containers: experience with containerization, orchestration, and resilient, fault-tolerant microservices.
- Observability: hands-on experience designing dashboards, alerts, traces, logs, and metrics; defining SLOs/SLIs and error budgets; on-call readiness and runbook quality.
- Operations: performance tuning across java / python and SQL for large-scale enterprise applications; strong Linux/Unix expertise; capacity planning and reliability reviews.
- Automation and scripting: proficiency in scripting to automate operational workflows, build tooling, and CI/CD tasks (e.g., shell scripting, python, configuration-as-code, task runners).
- Familiarity with enterprise ERP applications and standard DevOps tooling and practices.
Salary : $102,200 - $251,600