What are the responsibilities and job description for the Solution Architect position at Oracle?
The Solution Architect role is responsible for performing complex solution-related service request configuration for application maintenance. This person will perform scope assessment by gathering information and using application tools for configuring the system including large-scale configurations with efficiency tools. They will apply and execute the change management processes, communicate and shadow end users, and test workflows for accuracy of configuration. They will also perform in-depth level consultation on solution best practices and standards of build across multiple solutions.
Career Level - IC2
Qualifications:
Disclaimer:Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from $27.07 to $54.13 per hour; from: $56,300 to $112,600 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Responsibilities:
In this role, you will provide mentorship and resolution on a wide variety of technical and non-technical issues, both internal and client facing. These issues include product compatibility and configuration, support entitlements and validation, electronic support troubleshooting, and availability.
The role is a knowledge leader on Oracle Health products and this individual must demonstrate a deep understanding of the Oracle Health products, integrations and potential areas of product and support improvement. Just a few examples of day-to-day tasks would include assisting technical analysts with more complex investigations, assisting leadership with technical aspects of escalations, and facilitating both onboarding and continuing education courses related to Oracle Health systems and products. The role will serve as a liaison to multiple cross-organizational groups and leaders and as such effective communication and organizational skills are needed.
Basic Qualifications
At least 8-10 years total combined related work experience and completed higher education, including: At least 5-8 years’ experience in healthcare (Oracle Health Millennium)
Bachelor's degree or equivalent relevant work experience
Salary : $27 - $54
