What are the responsibilities and job description for the Services Sales Representative IV position at Oracle?
Services Sales is accountable for the new client business development and relationship management or growing existing accounts by originating, managing and closing up-sell/cross-sell opportunities and orchestrating outcome-based delivery execution. It has significant influence on the development and growth of strategic new Services business and develops and maintains effective strategic relationships in assigned account(s). They are also accountable to ensure business growth through business development activities and ensure they are delivered in accordance with the organizational strategy. Accountable for the sales or/and delivery activities for the assigned client/s. Represents the Services organization from a sales and business development perspective and is a key contributor to the overall success of the customer and partner relationships.
Core tasks may include:
- Builds a foundation within assigned account(s) on which to harvest future Services business opportunities
- Accountable for booking and revenue Services targets for assigned account(s)
- Sells the complete Services portfolio aligned to customer needs
- Single Point of Contact for the customer representing the CSS Services
- Direct contributor to overall long-term success of customer and partner relationships
- Orchestrates resources: deploy appropriate teams to execute winning sales and delivery
- Accountable for all Services Commercial aspects in assigned Oracel based account(s)
- Supporting Delivery Teams engaged in delivering against existing contracts
- Developing and delivering sustainable, long-term customer engagements across all Oracle products and services to support our customer’s success.
- Supporting customer’s transformation journey, with full accountability across Sales and Delivery
- Setting strategic goals and outcomes to support the customer’s business objectives
Key Responsibilities
- Gather and analyze functional requirements from discussion and workshops with end users
- Provide recommendations on customer journey enhancement with digital transformation solutions of CSS
- Analyze customer behavior data and identify customer requirements
- Work with developers to implement CSS Apps solutions
- Support business development within the practice
- Work with TAM/GD to deliver ACS service remote or onsite, such as
Qualifications
- 6 – 9years of Consulting experience in Big Four or Consulting background company.
- Multiple Application project experiences.
- Strong stakeholder management and interpersonal skills, with demonstrable experience of engaging at senior levels
- Excellent presentation and report writing skills
- Good learning capability and teamwork
- Ability to travel to customer sites and other business-related travel
- More than 2 projects’ experience with Oracle Apps products.
Qualifications:
Career Level - IC4
