What are the responsibilities and job description for the Senior Director, Product Development - Strategic Customers position at Oracle?
Department Description
JOB DESCRIPTION
The Strategic Customers Engineering team manages Oracle Cloud Infrastructure’s most important and fastest-growing customer relationships. These customers are building workloads on OCI that will drive Oracle’s growth, and our mission is to ensure their success with best-in-class compute, storage, networking, and an expanding set of AI-focused services.
Position Overview
We are seeking a Senior Director (M5) to join the Strategic Customers Engineering organization within Oracle Cloud Infrastructure. This executive role will lead a high-performing team that partners with senior executives at our top customers while driving cross-functional alignment across OCI engineering, product, operations, and executive leadership. The Senior Director will own delivery of OCI’s largest programs, ensure strategic alignment with customer objectives, and shape OCI’s roadmap. This position can be based in Nashville, TN
Career Level – M5
Responsibilities
Lead a team focused on program delivery for customer programs.
Partner across OCI engineering, product, operations, and support teams to deliver large-scale infrastructure and platform readiness.
Drive execution of complex, cross-functional programs that include hardware deployments, software enablement, and operational readiness.
Build trusted relationships with customer engineering and operations teams, ensuring alignment on milestones, performance, and delivery.
Provide leadership and mentorship to program managers operating in a high-growth, fast-moving environment.
Preferred Skills & Experience
Strong program management leadership with proven success running complex, cross-functional initiatives at scale.
Familiarity with Data Center architectures and operations.
Understanding of complex customer workloads, including how they map to infrastructure and software stacks.
Experience in a customer-facing role in a tech company; direct engagement with customers is a plus.
Exceptional communication, presentation, and relationship-building skills.
Ability to thrive in ambiguity, drive clarity, and deliver results in fast-paced environments.
Previous people management experience.
Qualifications
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $155,600 - $338,500 per year. May be eligible for bonus, equity, and compensation deferral.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
Career Level - M5
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40 years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1 888 404 2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
JOB DESCRIPTION
The Strategic Customers Engineering team manages Oracle Cloud Infrastructure’s most important and fastest-growing customer relationships. These customers are building workloads on OCI that will drive Oracle’s growth, and our mission is to ensure their success with best-in-class compute, storage, networking, and an expanding set of AI-focused services.
Position Overview
We are seeking a Senior Director (M5) to join the Strategic Customers Engineering organization within Oracle Cloud Infrastructure. This executive role will lead a high-performing team that partners with senior executives at our top customers while driving cross-functional alignment across OCI engineering, product, operations, and executive leadership. The Senior Director will own delivery of OCI’s largest programs, ensure strategic alignment with customer objectives, and shape OCI’s roadmap. This position can be based in Nashville, TN
Career Level – M5
Responsibilities
Lead a team focused on program delivery for customer programs.
Partner across OCI engineering, product, operations, and support teams to deliver large-scale infrastructure and platform readiness.
Drive execution of complex, cross-functional programs that include hardware deployments, software enablement, and operational readiness.
Build trusted relationships with customer engineering and operations teams, ensuring alignment on milestones, performance, and delivery.
Provide leadership and mentorship to program managers operating in a high-growth, fast-moving environment.
Preferred Skills & Experience
Strong program management leadership with proven success running complex, cross-functional initiatives at scale.
Familiarity with Data Center architectures and operations.
Understanding of complex customer workloads, including how they map to infrastructure and software stacks.
Experience in a customer-facing role in a tech company; direct engagement with customers is a plus.
Exceptional communication, presentation, and relationship-building skills.
Ability to thrive in ambiguity, drive clarity, and deliver results in fast-paced environments.
Previous people management experience.
Qualifications
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $155,600 - $338,500 per year. May be eligible for bonus, equity, and compensation deferral.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
- Medical, dental, and vision insurance, including expert medical opinion
- Short term disability and long term disability
- Life insurance and AD&D
- Supplemental life insurance (Employee/Spouse/Child)
- Health care and dependent care Flexible Spending Accounts
- Pre-tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
- 11 paid holidays
- Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal
- Voluntary benefits including auto, homeowner and pet insurance
Career Level - M5
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40 years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1 888 404 2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Salary : $155,600 - $338,500
