What are the responsibilities and job description for the Principal Technical Program Manager (IC4) position at Oracle?
Oracle Government Defense & Intelligence is seeking a Principal Technical Program Manager to lead complex, cross-organizational technical programs supporting sovereign and government cloud capabilities. This role will align engineering, operations, product, security, and stakeholder teams around clear priorities, execution plans, risks, milestones, and measurable outcomes. The ideal candidate brings technical depth, program discipline, strong communication, and the ability to drive results across ambiguous, high-impact initiatives.
Who We Are
Oracle Sovereign Cloud builds and operates secure cloud capabilities for mission-critical government workloads. Our programs require tight execution across engineering, operations, compliance, security, and customer-facing teams.
Qualifications:
Minimum Job Qualifications
Education and/or Experience:
11 years of experience as a Program Manager leading large technical programs or projects, development/implementation projects or experience managing complex cross-functional programs, from conception to delivery
OR
Bachelor’s Degree in Computer Science, Information Technology, Business Administration, Software Development, Electrical/Hardware Engineering, or related field AND 7 years of experience as a Program Manager leading large technical programs or projects, development/implementation projects or experience managing complex cross-functional programs, from conception to delivery
OR
Master's Degree in Computer Science, Information Technology, Business Administration, Software Development, Electrical/Hardware Engineering, or related field AND 5 years of experience as a Program Manager leading large technical programs or projects, development/implementation projects or experience managing complex cross-functional programs, from conception to delivery
OR
Doctorate in Computer Science, Information Technology, Business Administration, Software Development, Electrical/Hardware Engineering, or related field AND 3 year of experience as a Program Manager leading large technical programs or projects, development/implementation projects or experience managing complex cross-functional programs, from conception to delivery.
Job Skills:
Same skills as prior level plus;
Technical Leadership Demonstrated ability in or knowledge of technical leadership, including guiding teams and stakeholders to achieve project and strategic goals.
Client Relationship Management Demonstrated ability in or knowledge of client relationship management, including establishing and maintaining trusted client relationships and ensuring satisfaction.
Customer Service Demonstrated ability in or knowledge of customer service, including identifying and resolving customer needs and handling sensitive situations with diplomacy.
Customer Success Management Demonstrated ability in or knowledge of customer success management, including understanding customer business needs and tailoring solutions for successful outcomes.
Compliance Demonstrated knowledge of and adherence to regulatory, legal, and organizational compliance requirements.
Innovation Demonstrated ability in or knowledge of innovation, including generating or supporting new ideas, technologies, or processes for organizational growth.
Thought Leadership Demonstrated ability to provide thought leadership and drive adoption of best practices within teams or industry.
Cross-Functional Team Leadership Demonstrated experience successfully leading cross-functional teams in project or product delivery.
Cross-Functional/Team Collaboration Demonstrated ability in or knowledge of cross-functional collaboration, including working with stakeholders across teams or geographies to achieve common objectives.
Prioritization Demonstrated expertise in prioritizing tasks and projects to ensure efficient resource allocation.
Roadmap Management Demonstrated ability to create, communicate, and maintain actionable technology or product roadmaps in partnership with stakeholders.
Software Engineering Demonstrated proficiency in all phases of software engineering and development.
Quality Management Demonstrated ability to lead or contribute to quality management processes ensuring high-standard deliverables.
Preferred Job Qualifications
Education and/or Experience:
12 years of experience as a Program Manager leading large technical programs or projects, development/implementation projects or experience managing complex cross-functional programs, from conception to delivery
OR
Bachelor’s Degree in Computer Science, Information Technology, Business Administration, Software Development, Electrical/Hardware Engineering, or related field AND 8 years of experience as a Program Manager leading large technical programs or projects, development/implementation projects or experience managing complex cross-functional programs, from conception to delivery
OR
Master's Degree in Computer Science, Information Technology, Business Administration, Software Development, Electrical/Hardware Engineering, or related field AND 6 years of experience as a Program Manager leading large technical programs or projects, development/implementation projects or experience managing complex cross-functional programs, from conception to delivery
OR
Doctorate in Computer Science, Information Technology, Business Administration, Software Development, Electrical/Hardware Engineering, or related field AND 4 years of experience as a Program Manager leading large technical programs or projects, development/implementation projects or experience managing complex cross-functional programs, from conception to delivery.
Job Skills:
Oracle Product Knowledge: Demonstrated knowledge of Oracle products and the ability to educate customers on their effective use.
Budget Experience:
2 years of experience working with operating budgets and/or project financials.
Cloud Services Experience:
8 years of experience in a reputed Enterprise Cloud Services organization/experience working directly with large enterprise customers (i.e., Cerner systems, Oracle Cloud Infrastructure, cloud services, networking, SaaS products, scalable distributed backend services design with Cloud Native, and/or and systems development lifecycles).
Software Lifecycle Development Methodologies Experience:
5 years of experience using software development lifecycle methodologies (e.g., Agile, Scaled Agile Framework [SAFe]), practices and associated tooling.
Matrixed Organization Experience:
6 years of experience in leading cross-functional and cross-level matrixed teams to achieve project goals.
Stakeholder Facilitation Experience:
3 years of experience in facilitating large meetings and driving consensus among diverse stakeholders.
Presentation Experience:
3 years of experience in communicating program status, end-to-end delivery, and results to leadership.
Industry Experience:
2 years of experience in relevant industry (e.g., cloud development, cloud operations, policy, risk, healthcare, financial, logistics, HR, regulatory compliance, or information technology [IT]).
Data Analysis Experience:
5 years of experience in data analysis and reporting.
Project Management and Delivery Certifications:
Project management and delivery certifications, e.g., Certified Scrum Master (CSM) from Scrum Alliance, Project Management Professional (PMP) certification from the Project Management Institute (PMI), Lean Six Sigma Black Belt Certification, ITIL Information Technology Infrastructure Library.
Software Development and Implementation Experience:
3 years of experience in software development, software development management, or software implementation consulting projects.
Responsibilities:
Key Responsibilities
Establish scope, milestones, program plans, dependencies, risks, and execution strategies for complex technical programs.
Manage cross-functional initiatives that impact product, business, infrastructure, operational readiness, or customer commitments.
Lead program execution across engineering, release management, operations, customer success, and stakeholder teams.
Identify and manage highly complex issues, bottlenecks, risks, and tradeoffs; escalate with clear options and recommendations when appropriate.
Develop program standards, operating mechanisms, reporting, dashboards, forecasts, and models to improve execution visibility.
Drive continuous improvement, process optimization, automation opportunities, and operational efficiencies across workstreams.
Facilitate technical discussions, align priorities, resolve blockers, and maintain effective communication with leadership and stakeholders.
Act as a liaison across stakeholder teams to protect customer success and Oracle commitments.
Minimum Qualifications
U.S. Citizenship with active US Government security clearance, TS/SCI with Poly, at hire.
11 years of experience as a Program Manager leading large technical programs, development or implementation projects, or complex cross-functional programs from conception to delivery; or bachelor's degree in a relevant field and 7 years of such experience; or master's degree and 5 years; or doctorate and 3 years.
Demonstrated technical leadership, cross-functional program leadership, roadmap management, prioritization, risk management, and stakeholder communication skills.
Experience managing program scope, milestones, dependencies, risks, resourcing, reporting, and executive communications.
Demonstrated ability to work across engineering and business teams to deliver complex technical outcomes.
Preferred Qualifications
12 years of technical program management experience or equivalent advanced degree plus experience.
2 years of experience working with operating budgets and/or project financials.
8 years of experience in enterprise cloud services or large enterprise customer environments.
5 years of experience with software development lifecycle methodologies and tooling.
6 years of experience leading cross-functional, cross-level matrixed teams.
Experience with stakeholder facilitation, leadership presentations, data analysis and reporting, Oracle products, and project management certifications such as PMP, CSM, Lean Six Sigma, or ITIL.