What are the responsibilities and job description for the Facility Operations Center Network Engineer position at Oracle?
Job Description
The Facility Operations Center (FOC) Network Engineer for our Data Center Campus will be responsible for ensuring the uninterrupted operation of critical facility infrastructure, including Building Management Systems (BMS) and Electrical Power Monitoring Systems (EPMS) across the data center environment. The role will involve real-time monitoring, alarm management, and incident escalation to maintain optimal performance, minimize downtime, and ensure the security and reliability of the data center's operations. You will serve as the first point of contact for troubleshooting and resolving network and facility incidents within the campus.
Responsibilities
Key Responsibilities
Minimum Job Qualifications
Education and/or Experience:
8 years of experience in operating data center critical infrastructure, critical facility operations, or related field
OR
Bachelor's Degree in Electrical Engineering, Industrial Engineering, Process Engineering, or related field AND 4 years of experience in operating data center critical infrastructure, critical facility operations, or related field.
Job Skills:
Preventative Maintenance: Demonstrated ability to conduct preventative maintenance to ensure equipment/system reliability over time.
Risk Management: Demonstrated ability to identify, assess, and mitigate risks to ensure successful outcomes.
Permits to Work: Demonstrated compliance management of permit-to-work processes and requirements for safe operations.
Computerized Maintenance Management Software: Demonstrated proficiency in managing maintenance using CMMS tools.
Preferred Job Qualifications
Education and/or Experience:
9 years of experience in operating data center critical infrastructure, critical facility operations, or related field
OR
Bachelor's Degree in Electrical Engineering, Industrial Engineering, Process Engineering, or related field AND 5 years of experience in operating data center critical infrastructure, critical facility operations, or related field.
Co-location vendor management:
1 year of experience working with operation and maintenance of building systems, uninterruptible power supply generators, cooling, building automation, and fire and life safety systems.
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40 years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1 888 404 2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
The Facility Operations Center (FOC) Network Engineer for our Data Center Campus will be responsible for ensuring the uninterrupted operation of critical facility infrastructure, including Building Management Systems (BMS) and Electrical Power Monitoring Systems (EPMS) across the data center environment. The role will involve real-time monitoring, alarm management, and incident escalation to maintain optimal performance, minimize downtime, and ensure the security and reliability of the data center's operations. You will serve as the first point of contact for troubleshooting and resolving network and facility incidents within the campus.
Responsibilities
Key Responsibilities
- Monitor BMS/EPMS Systems: Continuously monitor BMS and EPMS for data center infrastructure, including power, cooling, and HVAC systems, ensuring they operate efficiently and meet the facility's uptime requirements.
- Alarm Management & Escalation: Monitor real-time alarms and events generated by facility management systems, identifying and escalating critical issues related to power, cooling, and environmental controls that may impact data center operations.
- Incident Response & Troubleshooting: Act as the primary responder to any network, power, or environmental incidents that may arise within the data center. Diagnose and resolve issues in collaboration with facility engineers, network teams, and third-party vendors, ensuring minimal impact on service availability.
- Cross-Department Collaboration: Collaborate with the Data Center Operations team, electrical engineers, HVAC specialists, and security teams to ensure the facility operates optimally during any incidents.
- Incident Documentation & Reporting: Maintain comprehensive documentation for all incidents, responses, and resolutions. Provide clear and timely reports for internal stakeholders, ensuring transparency in system performance and incident management.
- System Optimization & Continuous Improvement: Identify areas for improving the reliability, performance, and efficiency of both facility operations and network systems. Recommend upgrades or process improvements as needed.
- Experience:
- Minimum of 3 years of experience in data center operations, facility management, network engineering, or related technical roles.
- Proven experience working with BMS and EPMS in a data center environment, including the monitoring and management of power, cooling, and HVAC systems.
- Hands-on experience with incident management, escalation procedures, and troubleshooting in mission-critical environments like data centers.
- Familiarity with the architecture and functionality of data center infrastructure, including network equipment, servers, power systems, cooling systems, and fire suppression.
- Exceptional problem-solving and analytical skills to identify and resolve complex issues under pressure.
- Attention to detail, especially when monitoring critical systems that support the integrity and uptime of the data center.
- Strong communication skills for clear incident reporting and collaboration across teams.
- Ability to remain calm and composed in high-pressure situations, handling incidents with professionalism and focus.
Minimum Job Qualifications
Education and/or Experience:
8 years of experience in operating data center critical infrastructure, critical facility operations, or related field
OR
Bachelor's Degree in Electrical Engineering, Industrial Engineering, Process Engineering, or related field AND 4 years of experience in operating data center critical infrastructure, critical facility operations, or related field.
Job Skills:
Preventative Maintenance: Demonstrated ability to conduct preventative maintenance to ensure equipment/system reliability over time.
Risk Management: Demonstrated ability to identify, assess, and mitigate risks to ensure successful outcomes.
Permits to Work: Demonstrated compliance management of permit-to-work processes and requirements for safe operations.
Computerized Maintenance Management Software: Demonstrated proficiency in managing maintenance using CMMS tools.
Preferred Job Qualifications
Education and/or Experience:
9 years of experience in operating data center critical infrastructure, critical facility operations, or related field
OR
Bachelor's Degree in Electrical Engineering, Industrial Engineering, Process Engineering, or related field AND 5 years of experience in operating data center critical infrastructure, critical facility operations, or related field.
Co-location vendor management:
1 year of experience working with operation and maintenance of building systems, uninterruptible power supply generators, cooling, building automation, and fire and life safety systems.
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40 years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1 888 404 2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.