What are the responsibilities and job description for the Patient Collection Specialist position at ORA Orthopedics?
Title: Patient Collection Specialist
Employment Type: Full Time
Work Hours: Monday through Friday, 8:00am - 5:00pm
City: Bettendorf
State: Iowa
We care about our employees! We value and respect the talented and committed people that make up our practice. Be a part of an organization that works to make a difference in the lives of its patients by encouraging you to be your best every day.
Position Responsibilities:
In this role, you will be responsible for communicating with patients and collection agencies regarding bill payment arrangements. Specific responsibilities may include but are not limited to, acting as a liaison between collection agencies and ORA Orthopedics' patients, answering patient questions regarding the status of their account balances over the phone, sending necessary letters to patients regarding the status of their accounts, working the collection queue, preparing and turning accounts over to collection agencies, running and working monthly reports related to collections accounts, and posting payments from collection agencies. ORA holds all our staff accountable for providing high-level care, maintaining patient confidentiality, and complying with all HIPAA rules and regulations.
Requirements:
This position requires a high school diploma or equivalent, with previous experience in a medical office preferred. The ideal candidate will possess strong attention to detail, excellent organizational skills, and excellent interpersonal, verbal, and written communication skills. Proficiency in personal computer applications, Electronic Medical Records (EMR) systems, and medical terminology is highly desirable.
Benefits:
More information about the benefits offered as part of our employment package with ORA Orthopedics is available here: https://flimp.live/ORAOrthopedicsBenefitSummary. Please note that some benefits are dependent upon the position and employment status held.
ORA Orthopedics is the Quad Cities' largest and most comprehensive orthopedic provider, proudly offering an integrated continuum of orthopedic care that includes orthopedic sub-specialty clinics, walk-in care at our Urgent OrthoCARE clinics, diagnostic imaging, physical therapy, outpatient surgery, and more. For more information on our practice, visit our website at www.qcora.com. Apply to join our team today!