What are the responsibilities and job description for the Appointment Scheduler position at ORA Orthopedics?
Title: Appointment Scheduler
Employment Type: Full-Time, 4 Days/Week
Work Hours: Tuesday through Friday, 8:00 am - 5:00 pm
City: Bettendorf
State: Iowa
We care about our employees! We value and respect the talented and committed people that make up our practice. Be a part of an organization that works to make a difference in the lives of its patients by encouraging you to be your best every day.
Position Responsibilities:
We are seeking a versatile and dedicated Appointment Scheduler to provide excellent patient care and support. In this role, you will answer all incoming calls related to appointment scheduling in a friendly and efficient manner. Responsibilities include communicating with patients to schedule, cancel, or reschedule appointments as well as communicating often with our physician teams. You will handle tasks such as verifying patient demographic and insurance information, accurately entering data into medical systems, and reviewing and analyzing physician schedules on a daily basis. ORA holds all our staff members accountable for providing high-level care, maintaining patient confidentiality, and complying with all HIPAA rules and regulations. As an Appointment Scheduler, you will play a vital role in providing excellent patient care and supporting medical professionals by maintaining the physician's schedules and assisting in other administrative tasks.
Requirements:
This position requires a high school diploma or equivalent. Previous appointment scheduling experience in a medical office is preferred. A successful candidate will have familiarity with electronic medical record (EMR) systems and medical terminology. Excellent interpersonal, oral, and written communication skills as well as the ability to work well within a team and collaborate with medical professionals are requirements of this role.
Benefits:
More information about the benefits offered as part of our employment package with ORA Orthopedics is available here: https://flimp.live/ORAOrthopedicsBenefitSummary. Please note that some benefits are dependent upon the position and employment status held.
The pay range displayed for this position represents the pay range for all positions that are classified in this job grade. Individual pay will depend on a wide range of factors such as candidate skills, experience, qualifications, education, location, licensure, certification requirements, and alignment with company benchmarks. It is not typical for an individual to be hired at or near the top of the range for their position; compensation decisions are dependent on the facts and circumstances of each case.
ORA Orthopedics is the Quad Cities' largest and most comprehensive orthopedic provider, proudly offering an integrated continuum of orthopedic care that includes orthopedic sub-specialty clinics, walk-in care at our Urgent OrthoCARE clinics, diagnostic imaging, physical therapy, outpatient surgery, and more. For more information on our practice, visit our website at www.qcora.com. Apply to join our team today!