First Impressions Coordinator (Onsite) - Miami, FL

Join our team and become the face of our organization!

We are seeking a professional, friendly, and highly organized First Impressions Coordinator to join our Miami office. This is an onsite position for an individual who enjoys providing exceptional customer service and creating a welcoming experience for clients, visitors, and employees.

As the first point of contact for our organization, you will play an important role in maintaining a positive and professional office environment. In addition to front desk responsibilities, you will provide administrative and clerical support to ensure the office operates efficiently. Candidates with previous administrative, receptionist, or clerical experience are strongly encouraged to apply.

Once fully trained and familiar with our operations and client base, you may also have the opportunity to assist with maintaining the company's social media presence.

• Answer, screen, and direct incoming calls using a multi-line phone system in a courteous and professional manner.
• Take accurate messages, route calls appropriately, and clear voicemail messages each morning.
• Greet clients, visitors, vendors, and employees while providing outstanding customer service.
• Respond to client and employee inquiries professionally and efficiently.
• Receive, sort, distribute, and process incoming mail and packages.
• Prepare outgoing mail and shipments.
• Draft and type routine correspondence and other office documents.
• Perform general administrative duties, including filing, scanning, photocopying, and data entry.
• Organize and maintain office records, filing systems, and correspondence.
• Maintain inventory of office supplies and coordinate equipment maintenance when necessary.
• Keep the reception area, conference rooms, and common areas clean, organized, and presentable.
• Handle confidential and sensitive information with the highest level of discretion and professionalism.
• Assist management with special projects and perform other duties as assigned.

• Previous receptionist, administrative assistant, front desk, or clerical experience preferred.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Proficiency with Microsoft Office (Word, Excel, Outlook, and Teams).
• Excellent organizational skills with the ability to prioritize multiple tasks.
• Ability to work independently while contributing to a team environment.
• Professional appearance, positive attitude, and dependable work ethic.
• Ability to adapt in a fast-paced, changing environment.
• Ability to maintain confidentiality and exercise sound judgment.

• Competitive compensation
• Performance-based bonus opportunities
• Medical, dental, and vision insurance
• 401(k) with employer matching
• Paid time off (PTO)
• Paid sick time
• Supportive team environment
• Opportunities for growth and professional development

If you enjoy working with people, thrive in a professional office environment, and take pride in delivering exceptional customer service, we'd love to hear from you. Apply today and become the welcoming face of our Miami office!