What are the responsibilities and job description for the Field Service Representative position at Opus Inspection?
- Responsible for trouble-shooting equipment and analyzing appropriate documents to determine the cause of equipment trouble and malfunctions in major test equipment and test procedures within designated territory
- Performs maintenance of instruments and equipment.
- Consistently provides a high level of customer satisfaction to accounts assigned to his/her territory
- Responsible for generating consumable and service sales, including service agreements.
- Completes necessary paperwork and reports on assigned work and assists in the completion of records, reports, and other test documents.
- Responsible for the accuracy of inventory in his/her possession.
- Provides training to customer base on the proper operation and maintenance of motor vehicle inspection equipment.
- Responsible for preventive maintenance on company vehicle assigned.
- Performs other duties as assigned
Qualifications:
Requirements
- PC diagnostic capabilities, including knowledge of Windows operating systems
- Ability to measure AC & DC voltages, measure current, and check ohms with the digital multimeter.
- Ability to read schematic drawings.
- Ability to use a standard set of tools
Qualifications
- High School Diploma or equivalent.
- Excellent customer service skills.
- Working knowledge of standard business practices.
- Superior verbal and written communication skills.
- Valid driver's license to operate a company vehicle.
- Basic computer data entry skills.
- Ability to lift moderate to heavy items required.
- Ability to stand, sit, stoop, bend, crawl, and crouch in extreme hot and cold conditions.
- Ability to travel, work outside normal operating hours