What are the responsibilities and job description for the Practice Manager position at Optometric Management Group LLC?
Practice Manager – Optometric Management Group
Full-Time | Washington Court House/ Grove City (Multi-Location)
OMG Vision is seeking an experienced, driven, and people-focused Practice Manager to support our growing optometry practices. This position is ideal for a strong leader who thrives in a fast-paced healthcare environment, enjoys improving operations, and is passionate about delivering an exceptional patient experience. Able to operate between two locations.
Key Responsibilities
Oversee daily operations of the practice, ensuring smooth workflow and excellent patient service
Lead, coach, and support front desk, technicians, and optical staff
Monitor scheduling, staffing, and patient flow to maximize efficiency
Support hiring, onboarding, training, and performance management
Ensure compliance with policies, procedures, HIPAA, and clinical standards
Work closely with providers and leadership to implement practice initiatives
Track and improve KPIs including patient satisfaction, productivity, and operational performance
Assist with inventory, supplies, vendor coordination, and optical operations as needed
Serve as a point of contact for staff concerns, patient escalations, and operational problem-solving
Travel to multiple locations
Qualifications
2 years of management experience in a medical practice (ophthalmology/optometry preferred but not required)
Strong leadership, communication, and conflict resolution skills
Proven ability to multitask, stay organized, and prioritize in a fast-paced environment
Comfortable with performance coaching and team development
Experience with EMR systems and scheduling software preferred
Knowledge of optical and/or clinical workflows is a plus
Reliable transportation and flexibility to work across multiple locations
What We Offer
Competitive pay based on experience
Benefits package (medical, dental, vision, etc.)
401(k) options
Paid time off and holidays