What are the responsibilities and job description for the Front Desk Receptionist/Optometric Technician position at Optometric Management Group LLC?
We are seeking a friendly, organized, and customer-focused Front Desk Receptionist/Optometric Technician to join our team. This role is essential in providing an excellent patient experience while supporting both front desk operations and optical sales. The ideal candidate thrives in a fast-paced environment, enjoys multitasking, and is committed to delivering outstanding service.
Key Responsibilities
Front Desk Duties:
Greet and check in patients in a professional and welcoming manner
Answer phones, schedule appointments, and manage patient flow
Verify patient information, insurance, and collect payments
Maintain accurate patient records and documentation
Coordinate with clinical staff to ensure efficient workflow
Optometric Technician Duties:
Prepare patients for examinations by obtaining medical history and performing preliminary testing
Assist the doctor during patient exams as needed
Clean, sanitize, and restock exam rooms between patients
Maintain accurate documentation in patient records
Support front office operations when needed (filing, faxing, scanning, transcribing, etc.)
Provide outstanding customer service and patient support
Ensure compliance with office procedures and healthcare standards
Skills & Qualifications
Previous experience in a medical office or optical setting preferred
Strong customer service and communication skills
Ability to multitask and work efficiently in a fast-paced environment
Basic computer skills and familiarity with office systems
Attention to detail and strong organizational skills
Professional appearance and positive attitude
Benefits
401(k) and company match
Health, dental, and supplemental insurance
Paid time off
Employee discounts
Holiday pay
Salary : $16 - $19