What are the responsibilities and job description for the Front Desk Receptionist position at Optometric group?
Overview
We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations with enthusiasm, ensuring a smooth and professional experience for visitors, clients, and team members alike. Your positive attitude, organizational skills, and technical proficiency will help create a warm and efficient environment that reflects our commitment to excellent customer service. This paid position offers an exciting opportunity to develop your administrative skills while supporting daily office functions.
Duties
- Greet visitors and clients warmly, providing exceptional customer support and ensuring they feel valued from the moment they arrive
- Manage multi-line phone systems, directing calls accurately and professionally using proper phone etiquette
- Handle data entry tasks efficiently, maintaining accurate records in various software platforms such as Microsoft Office, Google Workspace, and QuickBooks
- Maintain organized filing systems, including digital documents and physical files, ensuring easy retrieval of information
- Assist with calendar management and appointment scheduling for staff and management teams
- Support office management tasks such as ordering supplies, coordinating mailings, and managing office equipment
- Provide clerical support including proofreading documents, preparing correspondence, and managing incoming/outgoing mail
Requirements
- Proven experience in office management or administrative roles with strong organizational skills
- Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and productivity software
- Experience with data entry, filing systems, and clerical tasks in a fast-paced environment
- Excellent customer service skills with the ability to handle inquiries via phone or in person professionally
- Knowledge of multi-line phone systems and phone etiquette standards
- Bilingual abilities are highly desirable to assist diverse client needs effectively
- Familiarity with QuickBooks or bookkeeping experience is a plus for handling basic financial transactions
- Previous experience as a front desk or medical/dental receptionist is advantageous but not required
- Strong time management skills with the ability to prioritize tasks efficiently and maintain productivity throughout the day
Join us as a Front Desk Receptionist to be the friendly first point of contact that sets the tone for our organization’s professional excellence. Your enthusiasm and organizational prowess will help foster a welcoming atmosphere while supporting essential office functions!
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person