What are the responsibilities and job description for the Billing Specialist position at Optometric Associates of Warren County?
Job Overview
Billing & Insurance / Checkout Specialist
Responsible for handling patient checkout, insurance verification, billing, payment collection, and account follow-up in a busy optometry clinic. Provides excellent customer service while ensuring accurate insurance processing and patient account information.
Key Responsibilities
- Check patients out after eye examinations and testing.
- Collect copayments, deductibles, coinsurance, and outstanding balances.
- Verify patient insurance eligibility and benefits.
- Review insurance coverage for vision and medical services.
- Submit and process medical and vision insurance claims.
- Review claims for accuracy and correct billing errors or missing information.
- Post insurance payments, patient payments, adjustments, and denials accurately.
- Reconcile daily payments and prepare end-of-day reports.
- Follow up on unpaid, denied, or rejected claims.
- Contact insurance companies regarding claim status, benefits, and payment issues.
- Explain patient statements, insurance benefits, and financial responsibilities.
- Maintain accurate patient demographic, insurance, and billing information.
- Schedule follow-up appointments and assist patients with referrals when needed.
- Maintain patient confidentiality and follow HIPAA regulations.
- Work closely with doctors, technicians, front-desk staff, and billing teams to resolve account issues.
- Working with other clinics and doctors for referrals for specialty care.
Qualifications
- High school diploma or equivalent.
- Previous experience in medical billing, insurance, or healthcare front-desk work preferred.
- Experience with medical/vision insurance and claims processing is a plus.
- Cash- handling experience is preferred.
- Strong attention to detail and organizational skills.
- Excellent communication and customer-service skills.
- Ability to work accurately with payments, insurance information, and patient accounts.
- Knowledge of HIPAA and patient privacy requirements.
- Comfortable using computers, electronic medical records (EMR), and billing software.
Preferred Skills
- Medical terminology
- Insurance verification
- Claims submission and follow-up
- Payment posting
- Denial management
- Patient collections
- Ophthalmology/optometry billing
- EMR and practice-management software
- Microsoft Office
What we have to offer
- Competitive Wages based on experience
- IRA Retirement plan with company contribution
- Paid Vacation after qualifying period
- PLUS vision benefits for you and your family!
**At this time we do not offer any insurance (health or dental)**
Join our team as an Optician where your expertise will contribute to enhancing the visual health of our community!
Pick up an application in person at any of our 3 Locations
225 W. Ashland Ave Indianola, IA 50125; 515.961.5305
55 School Street Carlisle, IA 50047; 515.989.0889
1228 Sunset Drive Suite A Norwalk, IA 50211; 515.981.0224
Email Ami Brownfield at oaindianola@gmail.com
Visit us at: www.optometricassoc.com
Benefits:
- 401(k)
- Employee discount
- Paid time off
Work Location: In person