What are the responsibilities and job description for the Wellness Membership Advisor position at Optimyze North Phoenix?
| Target earnings of $22–$25/hr for strong performers
Free unlimited access to all therapies
About 20 hrs/week to start, with a path to full-time (32–40 hrs/week)
Schedule: Fri 1:30–7:30pm, Sat & Sun 11:30am–4:30pm, plus one weekday evening, 4–8pm
Location: Optimyze North Phoenix (85032)
About Optimyze
Optimyze offers cold plunge, infrared sauna, red light therapy, PEMF, and more. People come to Optimyze to recover, reset, manage stress, improve performance, and feel better in their everyday lives.
The Role
As a Wellness Membership Advisor, you'll be the first person guests meet. You'll guide them through their first visit, help them choose the membership or package that fits their goals, and build relationships that keep them coming back. This is a sales role. It is not a passive front-desk role. You will be responsible for sales, follow-up, member experience, cleanliness, and confidently running the studio during your shifts.
We sell by connecting, not convincing; by recommending, not pushing.
What You'll Do
- Greet guests, give first-timers a tour, and walk them through their first session
- Ask what brought them in, listen, and recommend the membership or package that genuinely fits their needs, not just what sells most
- Close the sale with confidence when it's the right fit
- Follow up with first-time guests who haven't joined, and re-engage members who have become less active, with curiosity, not pressure (scripts and call lists provided)
- Ask happy members for referrals
- Manage your follow-ups and track your results in Mindbody. We review the numbers weekly.
- Open and close the studio, keep rooms clean, and reset between sessions
- Support studio events and community nights
In Your First 90 Days, You'll:
- Know every therapy from personal experience, so you can speak from experience, not a script
- Learn and consistently follow our guest experience, follow-up, and sales process
- Build a group of members who know you by name and ask for you
You're a Fit If You:
- Have at least 1 year in sales or a customer-facing role (fitness, spa, wellness, retail, or hospitality)
- Are comfortable asking for the sale because you believe in what you're recommending
- Listen more than you talk, and ask good questions
- Can reliably work independently and run the studio on your own
- Show up on time for every shift, especially weekends
- Want feedback and act on it
Bonus: Mindbody experience, a wellness or coaching certification, or personal experience with cold plunge, sauna, or breathwork
What You Get
- $19–$21/hr base, depending on experience, plus commission on memberships and packages
- A pay review at 90 days based on your results
- A path to full-time (32–40 hrs/week) within 90 days for strong performers
- Free unlimited access to all therapies
How to Apply
Answer the screening questions. Then, in 3–4 sentences, tell us why wellness matters to you and why you want to work at Optimyze. Short and real beats long and polished.
Our interview process includes a visit to the studio to experience our therapies firsthand.
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $18 - $20