What are the responsibilities and job description for the Manager Residential Direct Sales position at Optimum?
Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
As a leader in Direct Sales, you will be responsible to successfully supervise, organize, direct, and motivate a team of Direct Sales Supervisors and Representatives to meet or exceed sales and service connect goals which will assure subscriber growth and aid in the achievement of Company goals.
Responsibilities
- Identifies opportunities to improve overall performance and acts quickly to implement effective action plans.
- Provide Direct Sales Representatives with current product information on Altice USA products and services as well as those of all competitors in the marketplace.
- Plans and executes Residential Direct Sales strategies by evaluating demographics and trends within the local marketplace. Analyzes results to identify opportunities to maximize bundle sell-in percentages, penetration, and overall sales productivity.
- Provides effective and timely feedback to local sales team and daily reporting to senior management.
- Demonstrates the ability to motivate teams by fostering a positive work environment through creativity, enthusiasm, and team spirit.
- Encourages a higher level of performance from workforce through the development of effective recognition and rewards programs.
- Effectively communicates, implements, and enforces all policies and procedures to make certain all sales quality guidelines are met.
- Plans, develops, and facilitates effective weekly meetings incorporating information, recognition, motivation, and training in support of the business plan.
- Builds, manages, and sustains organizational and customer relationships to achieve goals and improve the customer experience.
- Provides vital feedback to improve processes to foster a vibrant relationship with our customers, both internally and externally.
Qualifications
- A minimum of 5 plus years of proven success in sales leadership is preferred
- Prior telecom industry experience preferred
- Microsoft Office or similar program skills
- Must possess excellent verbal and written communication skills, and confident presentation skills
- A charismatic and enthusiastic leader with skill and experience in creating excitement and energy, building, and leading teams and developing skills in others
- Strong project management skills and the ability to prioritize multiple tasks and initiatives in a fast- paced environment
- Demonstrated ability to analyze problems, to probe facts, identify and question assumptions and find creative and effective solutions
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.
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