Associate Engineer, SRE IP

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We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.

If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!

We are Optimum!

Job Summary

We are seeking an entry-level IP Network Site Reliability Engineer (SRE I) to join our IP Engineering team. This role is designed for early-career professionals with a foundation in networking or systems administration who are eager to build expertise in network reliability engineering. As a Level 1 IP Network SRE, you will support the operation, monitoring, and stability of core IP transport systems. You will work with senior engineers to automate repetitive tasks, respond to incidents, and learn how to scale and secure large, carrier-grade IP networks.

Responsibilities

• Monitor the health and performance of IP transport networks (core, edge, and aggregation).
• Support day-to-day operations, including configuration changes, upgrades, and routine maintenance
• Assist with troubleshooting incidents related to routing protocols (BGP, OSPF, IS-IS), MPLS, and VPN services.
• Execute runbooks and follow standard operating procedures for incident response and escalation.
• Develop basic automation scripts (Python, Bash) to reduce manual network tasks.
• Collect and analyze metrics, logs, and alarms from monitoring systems.
• Participate in an on-call rotation with guidance and mentorship.
• Document troubleshooting steps, network changes, and lessons learned.
• Collaborate with cross-functional teams (Systems, Security, Operations) to deliver reliable network services.
  
  

Qualifications

• Bachelor’s degree in computer science, Information Technology, Media Technology, or equivalent practical experience.
• 0-2 years of experience in systems administration, IT operations, video engineering, or SRE-related work. Internship or project-based experience with routing and switching is a plus.
• Basic understanding of IP networking fundamentals: TCP/IP, subnetting, DNS, DHCP, and VLANs.
• Familiarity with routing protocols (BGP, OSPF, IS-IS) and MPLS concepts.
• Exposure to carrier-grade platforms (Cisco, Juniper, Nokia, or Arista) is desirable.
• Scripting experience (Python, Bash, or PowerShell) for automation tasks.
• Exposure to monitoring/observability tools (SNMP, Prometheus, Grafana, ELK, Splunk, etc.).
• Awareness of cloud networking concepts (AWS, Azure, GCP) is a plus.
  
  

At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.

We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.

Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.

Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $66,830.00 - $109,793.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.