What are the responsibilities and job description for the Service Advisor - Consignment position at Optimum RV?
Optimum RV, a growing full-service RV Dealer, is seeking a Service Advisor.
Summary:
Optimum RV is a family owned RV Dealership looking to hire an experienced Service Advisor to support our Consignment Department! The ideal candidate has 3-5 years experience and can work in a high volume, fast paced environment.
Responsibilities:
- Presents Maintenance Menu’s to Customers Based on Length of Ownership & Manufacturer Recommendations
- Performs service “meet and greet”Initial Vehicle Walk Around
- Performs vehicle Courtesy InspectionGenerates all service Repair Orders and close R.O.’s when work is completed
- Acquires customer authorizations on service work
- Schedules Service Appointments
- Answers all service department calls
- Liaison between the customer and the service department
- Perform daily customer status follow-up phone calls
- All other responsibilities as assigned
Minimum Qualifications:
- High school diploma or GED equivalent
- 2-3 years customer service
- RV/Automotive/Powersports Experience Preferred
Essential Characteristics:
RELIABLE
- We do what we say we're going to do, when we say we're going to do it... every time.
HUMBLE
- We are trainable, coachable and confident... not arrogant.
HUSTLE
- We are self-motivated, driven and never satisfied.
TEAM PLAYER
- We are stronger as one. We help each other, regardless of department or position.
LOYALTY
- We are committed to the success of the company through ups and downs because this is our career.
Benefits:
Optimum RV offers an excellent benefits package to all eligible employees including:
- Competitive wages
- 401K
- Medical insurance
- Dental insurance
- Vision Insurance
- Company-Paid Life insurance
- Supplemental Life Insurance
- Short & Long Term Disability
- Critical Illness, Accident and Hospital Indemnity coverage
- EAP
- Wellness Program including Gym Reimbursement
- Vacation, Personal Time & Holiday pay
Optimum RV LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Optimum RV LLC is an at-will employer and can terminate its employment relationship with you at any time, with or without cause, and without notice.