What are the responsibilities and job description for the Client Support Representative position at Optimize Telecom?
Optimize Telecom is a sales and business development firm delivering customer-focused telecommunications solutions across Deerfield Beach, FL, and surrounding areas. In partnership with AT&T, we represent industry-leading services through direct-to-consumer engagement. We offer a professional, collaborative environment with ongoing training, mentorship, and performance-based growth opportunities.
We are currently hiring Client Support Representatives to join our structured, results-driven sales team. This entry-level role is ideal for motivated, customer-focused individuals seeking long-term professional development. No prior experience is required, as we provide comprehensive training and continuous support to ensure success in a client-facing sales role.
What You Must Do as a Client Support Representative
- Be the friendly face of our company, engaging with new and potential customers through consultative in-person sales conversations about AT&T's amazing products.
- Listen to what people need and help them find the perfect AT&T plan that fits their lifestyle and budget using proven sales techniques.
- Walk customers through the sign-up process, making it simple, fun, and results-focused.
- Team up with your fellow Client Support Representatives and mentors to sharpen your sales skills and share winning strategies.
- Keep customer records tidy and up-to-date to support accurate reporting and sales tracking.
- Hit the ground running in daily team huddles where we set goals and celebrate sales wins.
- Stay in the loop on all the latest and greatest from AT&T so you can confidently guide customers.
- Bring your best self to work every day, contributing to a positive and winning team culture.
Attributes We Look For in a Client Support Representative
- A high school diploma or equivalent.
- An outgoing personality and a genuine love for helping people.
- A strong desire to learn and grow, both personally and professionally.
- The ability to work well with others and be a supportive team player.
- Punctuality and a strong work ethic.
- Must have reliable transportation.
- Eligibility to work in the U.S.
- Some experience in a customer-facing role like retail or food service.
- A great sense of humor
What You Can Expect (Aside from Weekly Commissions)
- Fun, high-energy work environment where every day is a new adventure.
- Clear pathways for advancement — the sky's the limit
- Awesome company parties and team-building events.
- Mentorship and coaching from top performers.
- Bonuses and incentives tied to performance.
- A chance to build a long-term professional network.
Be Part of a Winning Team
For ambitious people looking for a real growth opportunity, Optimize Telecom is the place to be. We're transforming how companies like AT&T connect with new customers, and we invest heavily in training, collaboration, and long-term success.
Job Type: Full-time
Pay: $3, $4,600.00 per month
Benefits:
- Employee discount
Work Location: In person
Salary : $3