What are the responsibilities and job description for the Generator Repair Technician position at Optimize Generator People?
Description
About Us
Optimize Generator People is Louisiana’s top-ranked GENERAC dealer and a two-time recipient of the GENERAC Service Award. We specialize in the installation, service, and repair of Generac home standby generators.
Our team operates on a foundation of honesty, communication, and customer-focused problem solving, delivering reliable power solutions and exceptional service to homeowners across the region.
Position Summary
We are seeking a Generator Repair Technician to join our growing team. This role is responsible for diagnosing, repairing, and maintaining Generac home standby generators while delivering a high level of customer service.
The ideal candidate has a strong mechanical background, enjoys troubleshooting technical issues, and takes pride in providing a positive customer experience. Candidates with generator, small engine, or automotive repair experience are highly encouraged to apply. Leadership or management experience is a plus.
Key Responsibilities
Qualifications
PIa34742833720-25448-40123957
About Us
Optimize Generator People is Louisiana’s top-ranked GENERAC dealer and a two-time recipient of the GENERAC Service Award. We specialize in the installation, service, and repair of Generac home standby generators.
Our team operates on a foundation of honesty, communication, and customer-focused problem solving, delivering reliable power solutions and exceptional service to homeowners across the region.
Position Summary
We are seeking a Generator Repair Technician to join our growing team. This role is responsible for diagnosing, repairing, and maintaining Generac home standby generators while delivering a high level of customer service.
The ideal candidate has a strong mechanical background, enjoys troubleshooting technical issues, and takes pride in providing a positive customer experience. Candidates with generator, small engine, or automotive repair experience are highly encouraged to apply. Leadership or management experience is a plus.
Key Responsibilities
- Diagnose and repair mechanical issues on Generac home standby generators
- Perform scheduled preventative maintenance and service appointments
- Utilize schematics and technical manuals to troubleshoot and resolve issues
- Provide exceptional customer service during all homeowner interactions
- Communicate with customers before and after completing assigned work
- Collaborate with team members to ensure timely and efficient job completion
- Maintain proper care and accountability of assigned tools, equipment, and company vehicle
- Complete warranty claims for applicable service work
- Participate in an on-call rotation for after-hours service requests
- Perform final walkthroughs and collect installation payments as scheduled
- Health, Dental, and Vision Insurance
- 401(k) with company match
- Paid Time Off (PTO) and paid holidays
- Professional development and training support
- Company-provided tools
- Monday through Friday, with weekends as needed
- Participation in on-call rotation
- Overtime opportunities available
- Work with a top-ranked, award-winning Generac dealer
- Be part of a growing organization within the Canter Power Systems family
- Opportunity for career advancement and skill development
- Join a team that values integrity, teamwork, and customer satisfaction
Qualifications
- Minimum of 1 year of generator, small engine, or related mechanical experience (preferred)
- Strong mechanical aptitude and ability to use tools and diagnostic equipment
- Ability to read and interpret schematics and technical manuals
- Experience with Generac generator repair and maintenance (preferred)
- Valid driver’s license with an acceptable driving record
- Must be at least 21 years of age
- Ability to pass a background check
- Sales or management experience is a plus
- Generac Air-Cooled and Liquid-Cooled certifications are beneficial but not required
- Comprehensive onboarding including safety orientation, hands-on training, and digital workflow systems
- Ability to lift 50–60 lbs.
- Ability to climb ladders up to 10 feet
- Frequent standing, kneeling, and crouching
- Daily driving between job sites
- Ability to work outdoors in varying weather conditions
PIa34742833720-25448-40123957