What are the responsibilities and job description for the Technical Writer position at Optimal Inc.?
Job DescriptionThe Mechanical Service Information Author is responsible for developing, editing, and managing high-quality technical service procedures and related content across multiple vehicle systems. This role requires strong technical writing skills, proficiency with CAD visualization tools, and the ability to collaborate effectively in a production-driven environment.Key ResponsibilitiesDevelop and write mechanical service procedures and technical content for the following commodities: Chassis, HVAC, Powertrain, Body, Interior, and Exterior.Edit and update existing service information as needed to improve clarity, accuracy, and consistency.Use Teamcenter and Vis Mockup to generate graphics from math data.Utilize Arbortext to develop procedure text, including the creation and use of standardized text strings where applicable.Organize and manage publication content by section, subsection, and information type.Communicate effectively with internal stakeholders and external customer organizations to gather information and ensure technical accuracy.Required Skills & QualificationsProficiency in MS Excel, MS Word, and Arbortext.Experience with CAD visualization tools; Teamcenter and Vis Mockup experience strongly preferred.Strong technical writing ability and attention to detail.Excellent communication skills with the ability to explain complex concepts clearly.Strong organizational skills and the ability to manage multiple projects simultaneously.Ability to work independently as well as collaboratively within a team.Capable of performing in a production-based environment and meeting strict delivery timelines.Preferred QualificationsBackground in technical writing.Illustration or graphics development skills.Dealership or technician experience.Bachelor's degree in a technical field such as Computer Science, English, Journalism, Communications, or related disciplines.Work Site Description:On-site position (details provided by employer).Preferred Work Schedule:1st Shift, Monday-Friday, 8:00 AM - 5:00 PM (flexible).Core hours: 9:00 AM - 3:00 PM.