What are the responsibilities and job description for the Administrative Support Human Resources position at Optimal Inc.?
Job Title:
Administrative Support Human Resource
Position Description:
Ensure accurate and compliant administration of FMLA, MLOA, bereavement, and other leaves of absence in accordance with National Agreement, company policy, local contractual agreements, and applicable regulations Serve as Subject Matter Expert (SME) for line management on NAP policies, FMLA regulations, and attendance program interpretation Conduct and document corrective action discussions for chargeable absences, notification failures, and tardiness in partnership with supervisors Accurately document outcomes of corrective action hearings and disciplinary processes Monitor and follow up with line management to resolve open NAP, tardiness, and leave-related issues Audit and correct Time Worked/Off System (TWOS) coding for attendance and tardiness Maintain all required documentation related to FMLA administration and ensure compliance with recordkeeping requirements Assist in the 5-day quit process for job abandonment cases
Skills Required:
Administrative Assistant
Skills Preferred:
Administration, Administrative Assistant
Experience Required:
Act as primary point of contact for employees regarding FMLA inquiries, leave status communications, and return-to-work coordination Coordinate with local medical department to ensure smooth processing of medical leaves and fitness-for-duty evaluations Build trusted relationships with line managers by providing expert guidance on complex attendance and leave situations Partner with supervisors to coach effective attendance conversations that balance compassion with accountability Collaborate with HR colleagues on employee lifecycle transactions involving leave administration (separations, reinstatements, transfers
Experience Preferred:
Run and analyze attendance-related reports including AWOL, ART, Late Reports, and leave utilization trends Create data visualizations and presentations tailored for diverse audiences (line supervisors, plant leadership, union representatives) Clean and update employee attendance and discipline records to ensure data integrity Identify patterns in attendance data and recommend proactive interventions to reduce absenteeism Apply root cause corrective action (RCCA) methodologies to identify and recommend opportunities to streamline attendance processes Participate in continuous improvement initiatives to enhance HR service delivery and employee experience
Education Required:
Associate Degree
Education Preferred:
Bachelor's Degree
Additional Information :
Computer savvy, excellent written and oral communication skills.
*Fully Onsite.