Chiropractic Assistant/Front Desk

Optimal Health and Performance is seeking a dependable, motivated, and compassionate Chiropractic Assistant/Front Desk team member to join our growing healthcare practice in Upper Darby, PA.

This position combines hands-on patient care with front-desk and administrative responsibilities. The ideal candidate is organized, personable, detail-oriented, and comfortable multitasking in a busy clinical environment.

Our practice specializes in chiropractic care, personal injury rehabilitation, and treatment of patients recovering from automobile accidents, workplace injuries, and musculoskeletal conditions.

We are looking for a reliable, long-term team member who enjoys helping patients, works well with others, and is eager to learn and grow within our practice.

Duties

Clinical Patient Care

• Greet patients and escort them to designated treatment areas.
• Assist with preparing patients for scheduled chiropractic treatments.
• Set up therapeutic equipment, including electrical stimulation and rehabilitation modalities, under the doctor's supervision and within applicable scope-of-practice requirements.
• Assist with maintaining efficient patient flow throughout the office.
• Prepare, clean, and sanitize treatment tables and equipment between patients.
• Monitor patient comfort and communicate questions or concerns to the doctor.
• Maintain a clean, organized, and professional clinical environment.

Front Desk & Administrative

• Greet patients and manage daily check-in and check-out procedures.
• Answer incoming phone calls professionally and assist with patient inquiries.
• Schedule appointments, confirm upcoming visits, and follow up with missed appointments.
• Maintain accurate patient records using ChiroTouch electronic health record software.
• Assist with patient intake paperwork, insurance verification, and documentation.
• Request medical records and communicate with other healthcare offices as needed.
• Assist with collecting copayments and patient payments.
• Maintain patient confidentiality and follow HIPAA guidelines.
• Support daily office operations and complete administrative tasks as assigned.

Skills & Qualifications

• Previous experience in a chiropractic, physical therapy, medical, or rehabilitation office preferred but not required.
• Strong communication and customer service skills.
• Ability to multitask between clinical and administrative responsibilities.
• Comfortable working directly with patients in a hands-on healthcare setting.
• Basic computer proficiency and willingness to learn ChiroTouch software.
• Strong organizational skills and attention to detail.
• Professional, dependable, punctual, and motivated.
• Ability to work independently and collaboratively with other team members.
• Bilingual English/Spanish is a plus.
• Willingness to learn new clinical and administrative skills.

Schedule & Compensation

• Pay: $13.00–$15.00 per hour, depending on experience.
• Expected Hours: 26–30 hours per week.
• Schedule: Monday, Wednesday, Thursday, and Friday.
• Daytime hours; no weekends.
• Lunch breaks based on daily scheduling.

Benefits

• Paid vacation time accrued after a 90-day introductory period, up to 20 hours annually.
• Paid sick leave in accordance with applicable laws.
• On-the-job training.
• Opportunities for professional growth.
• Supportive and team-oriented work environment.

Why Join Our Team?

At Optimal Health and Performance, we are committed to providing high-quality, individualized patient care in a welcoming and professional environment.

We value teamwork, reliability, positive attitudes, and a willingness to learn. This is an excellent opportunity for someone interested in developing clinical and administrative skills while contributing to the success of a growing chiropractic practice.

Apply today to become part of the Optimal Health and Performance team!

Pay: $13.00 - $15.00 per hour

Expected hours: 26.0 – 30.0 per week

Benefits:

• Paid time off

Work Location: In person

Salary : $13 - $15